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Translation of Pricing Plan shows in translated pages

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  • #535609

    Jeriss Cloud Center
    Participant

    Dear,

    Please check the link in private.

    Why the translated pages show <br> while in the original page there isn’t any <br> at all?

    Thanks

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    #535719

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #535956

    Jeriss Cloud Center
    Participant

    Here is a staging in private.

    #536904

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay.

    Could you please update the access to the admin dashboard? https://prnt.sc/1qeZQgWJDFpv

    Kind Regards

    #539064

    Jeriss Cloud Center
    Participant

    Here it is in private

    #540415

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    Please edit each price plan and remove those tags: https://prnt.sc/6-m_C9mJ9qB4

    I have removed it from the first table and it seems to work, here is a screenshot: https://prnt.sc/3_D05v9zhYfM

    Kind Regards

    #540460

    Jeriss Cloud Center
    Participant

    Hi Luke,

    But this tag doesn’t appear in my original version of the widget.

    And it doesn’t appear neither in the WPML Advanced Editor.

    I’m not supposed to manually edit the widget in the code of the page.

    Please check why the widget fails to be translated properly by WPML.

    Thanks
    Simon

    #541399

    Luke Nielsen
    Keymaster

    Hello,

    Please check how it works now on the staging site.

    If that works as you want now, in order to fix that on the main site, you need to find in the theme folder this wpml-config.xml file and make changes on the 254 line by overriding this line <attribute>features_list</attribute> to this one: <attribute encoding="allow_html_tags">features_list</attribute>

    Kind Regards

    #563625

    Jeriss Cloud Center
    Participant

    Applying the below code in WPML > Settings > Custom XML Configuration, and then retranslating the page again in WPML Advanced Editor fixed the issue

    <wpml-config>
      <shortcodes>
        <shortcode>
          <tag>pricing_plan</tag>
          <attributes>
            <attribute encoding="allow_html_tags">features_list</attribute>
          </attributes>
        </shortcode>
      </shortcodes>
    </wpml-config>

    You can close this ticket, thanks

    #563648

    Luke Nielsen
    Keymaster

    Hello,

    In case you need any additional help, I’d be more than happy to assist you.

    Wish you all the best.

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)

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