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Page of product

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #209790

    Hello! WE have problem with header in page of one product http://ergo.luxe-soft.ru/shop/ezhednevnaya-effektivnost How it repair on desktop, tablet, and mobile?

    #209807

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please check which header is used in the Theme Settings > Product page. Then find this header. Please navigate to Woodmart > Header builder http://prntscr.com/iyd2pe then find this header and disable overlap:
    https://xtemos.com/docs/woodmart/header-builder/enable-header-overlap/

    Best Regards

    #210039

    Good afternoon! thank you very much for your help. Can I make a page header for one product with an image overlap as on the other pages? If you look at our site is made like as overlap.

    #210053

    Hello,

    You can set custom header for each product https://prnt.sc/tfma8w

    You will find this option in the product page when you edit it. Set the header with overlap and you can set another header globally in the Theme Settings > Product page, not to do it with each product.

    Best Regards

    #210170

    Good afternoon!It is very inconvenient to edit the header on each product. Can this be done centrally? Why now the entire product page will fall under the screen and not be visible? This is a template bug. I disabled all plugins except Woocommerce but the header was never fixed. Can you fix the error in your template yourself? To be honest I’m tired of texting with your tech support who can’t help with the issue.

    #210183

    Hello,

    You can set one and the same header for all the products in the Theme Settings > Product page.

    And if you have a few products which require a different header, you need to enter each of them and set the custom header.

    As I understand you need to set different headers for a few products, do you?

    You see you can set the header globally and individually.

    Best Regards

    #210461

    Please assign another technical support employee. You broke the settings of the main page, and did not fix page 1 of the product – we need a header with an image overlap

    #210464

    I’m sorry – you didn’t break anything – the plugins were disabled. But you will not be able to make page 1 of the product as image overlap

    #210544

    Hello,

    I did not touch anything on your site.

    Theme Settings > Product page has the option to set one and the same header for all the products.

    Here is the instruction on how to disable overlap https://xtemos.com/docs/woodmart/header-builder/enable-header-overlap/

    Please navigate to Woodmart > Header builder http://prntscr.com/iyd2pe

    Choose the proper header type http://prntscr.com/iyd333 to choose the header which you have chosen in the Theme Settings > Product page.

    If you want to have one (or several products) with different header or headers, you can create as many headers as you need as assign each product a different header in the product page https://xtemos.com/docs/woodmart/product-page-options/ and https://xtemos.com/docs/woodmart/header-builder/set-different-header-specific-page/

    Please clarify your purpose if you have any questions.

    Best Regards

    #210592

    Go to the product page http://ergo.luxe-soft.ru/shop/aktivizaczii-tri-generala-na-mesyacz You can see that the product title and bread crumbs are under the header of the site and therefore are not visible. We want to chenge this bug in your template. You need the title and crumbs to display normally, and the header should be in product page as image overlap, as on other pages.
    All the settings that you recommend do not help – Can you do something yourself? why do you ask for passwords to the admin panel if you do not fix anything yourself?

    #210726

    Hello,

    This is not the bug. You have set the header overlap. And it works as you have configured. You have added customization to the theme and plugins and all these break the site operation.

    You need to find this header https://prnt.sc/thgg6f

    When I go to the header I see this https://prnt.sc/thghhc

    Deactivate all the plugins not related to the theme and switch the parent theme to make the Header Builder work as it should.

    I have not touched anything on your site and never do. I just entered the site and show you.

    Best Regards

    #210855

    Thanks for the help. You were right – the optimization plugin “WP Optimize” disrupted the operation of a single product page. I was wrong to think it was a bug. I copied a site that was optimized earlier on the Eduma theme – there were violations due to minification of the code.Sorry for the harsh tone. All the best to you.

    #210912

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 13 posts - 1 through 13 (of 13 total)

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