Page speed and optimization issue

Fine,

Don’t share anything here in public
put whatever you want to show me in wordpress gallery, or put it on my host and give me the file name not the path of the file!
I will find and watch that

We can’t connect using FTP. Screenshots uploaded to media.

For security reasons, we don’t use ftp with port 21

Use WinSCP program, then use the cpanel user name and passwords, you can connect to the host,
Also, you have web access to cpanel
you can connect to a host via ssh with Putty or another similar app

I couldn’t connect with FileZilla, but I connected to my server with winscp program
https://winscp.net/eng/downloads.php

Hello,

Our theme uses a standard load event, which is triggered by the browser once the page is fully loaded. So it should run our JS function to init the carousel swiperInit(). https://gyazo.com/ed169bfc688d2982c6de470ecc266eb1
But when you use delayed JS execution, the Litespeed plugin loads script files only when you move the mouse. And the load event doesn’t trigger. If we try to run this function manually it works without any problems (screenshot in the media).

Other cache plugins, like WP Rocket, do not have this problem. Therefore, you need to contact the plugin’s developers for help or use a different cache plugin since Litespeed is not fully compatible with WoodMart.

Kind Regards

this is your problem, not cache plugins!
this plugin has more than 6milion users on the market

give me the correct information to talk with plugin authors or open a ticket in wordpress for that

In our previous reply, we described everything in detail. Note that we don’t officially declare compatibility with this plugin. You can contact them for help, and if there is anything we should do from our end, we will do our best to help you and make it work on your website.

you mean you don’t want to talk with the plugin ahutors?

You can create a support request as a user on the plugin support system and ask them for help. If they need to consult with us we are ready to cooperate via email [email protected].

Kind Regards

Hi

I just used the Delayed js, and now many things like popup of cart not working

Please don’t share of my site here, just send me screenshot

Please add something to put all your js file to footer

Hello,

It is related to the issue described previously https://xtemos.com/forums/topic/page-speed-and-optimization-issue/page/2/#post-556583
Note that our theme JS files are already in the footer. Only a few small files in the header but they have to be there and can’t be delayed.

Kind Regards

It seems like there’s been a lot of negotiation regarding the speed issue, with various explanations provided. We granted you access to our site and subdomains and explicitly requested that you refrain from publishing any images or videos from our site. However, it seems like you didn’t pay attention to that and did whatever you wanted.

The fact that your theme is not compatible with the LiteSpeed Cache plugin is your problem. This plugin has over 5 million active users, while your theme only has 76,312 customers.
This means that you should be the one solving the problem.

I’ve contacted the LiteSpeed team several times, and they’ve provided straightforward answers. Since I’m not a programmer and don’t know anything about JS, I can’t solve the problem myself.
[email protected]

If you don’t engage in the conversation yourself and resolve the issue, I’ll complain to ThemeForest and request a refund. I can’t spend any more time on this matter.

Waiting for your response

We didn’t declare our theme to be compatible with this plugin and this information is not stated in our theme description. We investigated this issue on your website and found a problem with the plugin and provided you with all the detailed explanation. You need to consult with the plugin developer as its customer and if they have any questions they can contact us as well via email [email protected]. We will be glad to join your conversation and help to solve the problem.

If you want you can request a refund on this page https://themeforest.net/refund_requests/new

Give me documention, so I send it to the litespeed team
clear with evidence

Hello,

We already described the issue with all the evidence in our reply before https://xtemos.com/forums/topic/page-speed-and-optimization-issue/page/2/#post-556583

Kind Regards

Hi
Check private area and Litespeed team advice

I will send you site access to check that

Remember don’t share anything in public

Hello,

As far as we understand, they have already tried to add the exclusion list to the plugin’s settings, but it still doesn’t work. And that is because of the problem I described earlier.

Kind Regards

Litespeed developers will contact you over email [email protected]

OK, please list all the issues you have at the moment on your website so we can recheck everything with the plugin’s support. Also, make sure that you don’t have any extra plugins installed while we test.

Thank you

The problem is your theme is not compatible with litespeed cache plugin and there are many problems in the JS file of woodmart

I asked many times on several topics also over email,

https://xtemos.com/forums/topic/mobile-menu-not-working-woocommerce-8-5-1-woodmart-7-4-3/
https://xtemos.com/forums/topic/ajax-product-tabs-performance-issue/

Please list all issues you noticed. Or is the problem only with the mobile navigation? Please also provide appropriate screenshots so we can check all the issues one by one.

The problems:
when I used the Delyed JS in LiteSpeed

1-Mobile menu
2-Mobile slider (product slider or main slider navigation)
3-product filter not showing on mobile
4-sidebar off-canvas filter

when I used the Defered JS in LiteSpeed
there are many requests sent to the server from a website and the site speed is gooing down! you can monitor it with lighthouse or page speed insight, Also affected the speed in the admin area of WordPress

in this demo https://woodmart.xtemos.com/mega-electronics/ there are 10 JS file in <head>
it means your JS files are not loaded in footer

Please see the video attached
when I logged in, and then I chose cart, all the page will be dark

Hi
Any update?
litespeed team told us that contacted you and you responded to them
When woodmart theme will be updated?

Hello,

We are waiting for the Litespeed team reply so we can investigate the problem with your website further.

Kind Regards

Hi
Is there any update about working together?

Hello,

We are discussing this issue with the plugin’s developer. I will let you know once we have any results.

Kind Regards

Hello,

At this point, plugin developers confirmed that all JS files that run some functions on JS load event don’t work with Delay JS. But other plugins like WP Rocket work without any problems.
They propose to exclude these files but since all our theme files rely on this event it has no sense at all. We are still discussing but if they will not fix this issue in the plugin we can declare that this plugin’s Delay JS is not compatible with all themes that use load event.

Here are a few screenshots of our conversation:

https://gyazo.com/97541adad67c084e7ddb3870e5fe20b0
https://gyazo.com/7f19c5b41bde629156fb11d89333845e

Kind Regards

You mean it is the problem of the Litespeed cache plugins and is not related to your theme at all?

[Author]

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