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Page speed and optimization issue
- This topic has 67 replies, 3 voices, and was last updated 6 months, 3 weeks ago by Artem Temos.
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March 11, 2024 at 5:04 pm #548118
av_admin_1984ParticipantHi
With your latest update of theme and woocommerce, My page speed is broken
the team of litepseed cache told me to excludewood
in js
tell me what is wood and how to fix that speed issue?
when I chose Load JS Deferred ,JS Combine and JS Minify, mobile menu won’t workMarch 11, 2024 at 6:34 pm #548156
Artem TemosKeymasterHello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builderThank you in advance
March 11, 2024 at 7:05 pm #548181
av_admin_1984ParticipantHi
It is live site, I can’t do that
give me another solutionMarch 12, 2024 at 12:06 am #548232
jpalksParticipanti have same problem with speed site
March 12, 2024 at 10:30 am #548351
Artem TemosKeymasterIn this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.
Kind Regards
March 17, 2024 at 8:19 pm #549762
av_admin_1984ParticipantHi
I prepare subfolder
Cheek it please
thanksMarch 18, 2024 at 10:27 am #549821
Artem TemosKeymasterPlease, disable all plugins as we asked you before. Also, configure your website in the way it causes the problem so we can see it on your staging website. Currently, it is working correctly.
March 18, 2024 at 12:03 pm #549859
av_admin_1984ParticipantHi
1-this is a staging site, not a live site, so you can disable anything
2-the problem related to the mobile menu not working when I used the Load JS Deferred in Litespeed cache plugin
3-the other problem is: after woocomerce update release, you did not release any new version! before that, I had no problem with the loading speed, but now I cannot optimize my site at all, the LiteSpeed and woo released updates and you didn’t,
I need to fix the speed issue, check it
thanksMarch 18, 2024 at 1:52 pm #549919
Artem TemosKeymaster1. Please, disable all plugins by yourself so we don’t break anything.
2. Enable this option on your website now so we can see the problem.
3. What update do you mean? Our theme is fully compatible with the latest version of the WooCommerce plugin. If any issues occur, we release patches immediately. But there were no issues reported yet.
Kind Regards
March 18, 2024 at 5:22 pm #550064
av_admin_1984Participant1 and 2 -> I did already, check it
3- I don’t know what update!
The only things that I knew are after upgrading Woocommerce and LiteSpeed cache and WordPress, the speed optimization was brackeMarch 19, 2024 at 10:34 am #550178
Artem TemosKeymasterHello,
You need to add a few JS files to exclusions as shown on the screenshot https://gyazo.com/f5f07e1f877737699c2ba6e06c3774f1
helpers.min.js mobileNavigation.min.js
Kind Regards
March 19, 2024 at 10:53 pm #550480
av_admin_1984ParticipantHello
Thank you for fixing the mobile menu,
Please optimize the speed loading time, It needs the optimization…the speed was perfect before those updates I mentioned before… and now there are only cache plugins and theme requirement plugins enabled.
Attachments:
You must be logged in to view attached files.March 20, 2024 at 10:05 am #550558
Artem TemosKeymasterHello,
There are several factors that affect the speed of your website. Currently, there are no issues with the theme code that could slow down your website.
Kind regards.
March 20, 2024 at 10:41 am #550580
av_admin_1984ParticipantFix the issue, there is a problem with speed, see the images
Now it is just the theme and your plugins, You have to solve itMarch 20, 2024 at 11:05 am #550596
Artem TemosKeymasterIf you have thoroughly read the report and all the notices, you will not come across any issue related to the code in our theme that requires fixing. In order to improve your website’s performance, you should optimize the content and use a cache plugin that can optimize your website’s assets. We personally recommend using WP Rocket for this purpose. You can find more information on this topic in our article available at https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/
March 23, 2024 at 10:50 am #551619
av_admin_1984Participant1-Your theme is not compatible with LiteSpeed Cache!
2-I don’t want to exclude these fileshelpers.min.js mobileNavigation.min.js
3-before woocommerce update, my speed was fine, but now it’s not and it is related to your theme not anything else
March 25, 2024 at 10:28 am #551897
Artem TemosKeymaster1. 2. Currently, we officially support WP Rocket and it works with all our scripts. Most likely, your cache plugin changes the order of the scripts in our theme and that is why a few scripts need to be excluded. We will consider checking this in the future and add full compatibility for this cache plugin.
3. If you want, you can try to restore a backup with a previous version of the WooCommerce plugin and check it again. We are sure that there is no difference between our theme with WooCommerce old and new.
Kind Regards
March 28, 2024 at 1:26 pm #553043
av_admin_1984Participant1-Now on mobile, the slider of products not working!
2-the image of the Main slider needs to be PerloadMarch 28, 2024 at 3:16 pm #553104
Artem TemosKeymaster1. It doesn’t work on desktop as well. It looks like something is changed on your website and now the order of our JS script is broken.
2. Could you please clarify what you mean and provide more details about this?
April 2, 2024 at 12:23 am #554006
av_admin_1984ParticipantHi
1-this is related toLoad JS Deferred, Delayed
in Litespeed cache plugin,
They updated their plugins but you did not, and this is why I found many js problems in our site,
we added some jshelpers.min.js , mobileNavigation.min.js
to exclude, not you have to tell me why the product slider is not working…April 3, 2024 at 12:22 pm #554540
Artem TemosKeymasterHello,
We just tested the product slider and it is working correctly. Here is a video
Kind Regards
- This reply was modified 8 months, 1 week ago by Artem Temos.
April 3, 2024 at 1:44 pm #554567
av_admin_1984ParticipantHow many times I must tell you that don’t share anything on my site?
1-remove video
2-I disabled the config of litepseed cache, so it show the sliders geniusApril 3, 2024 at 1:58 pm #554575
Artem TemosKeymasterSorry for that. I have deleted the video. Please reproduce the issue on your website so I can check.
April 3, 2024 at 2:04 pm #554577
av_admin_1984ParticipantNow check that
1-today wordpress released anew version, is that safe to update? (with these updates we lose our speed optimization!)
April 3, 2024 at 2:15 pm #554582
Artem TemosKeymasterWe can’t enter your dashboard now. Please provide us with your admin credentials. Also, keep all plugins that are not related to our theme temporarily turned off while we are checking the problem.
April 3, 2024 at 2:17 pm #554586
av_admin_1984ParticipantAt this time I can not turn of the plugins, You must wait till I give you access in site staging
April 8, 2024 at 3:39 pm #555718
av_admin_1984ParticipantHello
I’m going to give you access to dashboard but not in cpanel
check private box1- how to remove basket icon in product cart on mobile? you can see in my site
2-dont share anything of my site in public, there is no matter if you are going to share backend or front end, just crate video or image and put it on media of backend and give me the file name not the link or url, I will check that
3- fix the speed with litespeed cache, we are using advanced Litespeed ENT for our server and we are not going to use funy WP-Rocket plugin.
4-just your plugin are activated
5-fix js problems in product sliders or mobile menu problems.Thanks a lot.
April 9, 2024 at 9:49 am #555867
Artem TemosKeymasterHello,
1. Please create a separate topic for this issue so our specialists can help you.
3. 5. Please send us videos of these problems because we don’t see any of the mentioned issues at the moment.
Kind Regards
April 9, 2024 at 12:21 pm #555967
av_admin_1984Participant*I set 5 image for sliders, the main slider wont work and play
*product sliders wont work at all
*there is js error in google chrome dev console
check private boxApril 10, 2024 at 10:47 am #556242
Artem TemosKeymasterWe see the problem now. Please send us your FTP access so we can troubleshoot the problem.
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