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Page speed and optimization issue

Viewing 30 posts - 1 through 30 (of 68 total)
  • Author
    Posts
  • #548118

    av_admin_1984
    Participant

    Hi
    With your latest update of theme and woocommerce, My page speed is broken
    the team of litepseed cache told me to exclude wood in js
    tell me what is wood and how to fix that speed issue?
    when I chose Load JS Deferred ,JS Combine and JS Minify, mobile menu won’t work

    #548156

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #548181

    av_admin_1984
    Participant

    Hi

    It is live site, I can’t do that
    give me another solution

    #548232

    jpalks
    Participant

    i have same problem with speed site

    #548351

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

    #549762

    av_admin_1984
    Participant

    Hi
    I prepare subfolder
    Cheek it please
    thanks

    #549821

    Artem Temos
    Keymaster

    Please, disable all plugins as we asked you before. Also, configure your website in the way it causes the problem so we can see it on your staging website. Currently, it is working correctly.

    #549859

    av_admin_1984
    Participant

    Hi

    1-this is a staging site, not a live site, so you can disable anything
    2-the problem related to the mobile menu not working when I used the Load JS Deferred in Litespeed cache plugin
    3-the other problem is: after woocomerce update release, you did not release any new version! before that, I had no problem with the loading speed, but now I cannot optimize my site at all, the LiteSpeed and woo released updates and you didn’t,
    I need to fix the speed issue, check it
    thanks

    #549919

    Artem Temos
    Keymaster

    1. Please, disable all plugins by yourself so we don’t break anything.

    2. Enable this option on your website now so we can see the problem.

    3. What update do you mean? Our theme is fully compatible with the latest version of the WooCommerce plugin. If any issues occur, we release patches immediately. But there were no issues reported yet.

    Kind Regards

    #550064

    av_admin_1984
    Participant

    1 and 2 -> I did already, check it
    3- I don’t know what update!
    The only things that I knew are after upgrading Woocommerce and LiteSpeed cache and WordPress, the speed optimization was bracke

    #550178

    Artem Temos
    Keymaster

    Hello,

    You need to add a few JS files to exclusions as shown on the screenshot https://gyazo.com/f5f07e1f877737699c2ba6e06c3774f1

    helpers.min.js
    mobileNavigation.min.js

    Kind Regards

    #550480

    av_admin_1984
    Participant

    Hello

    Thank you for fixing the mobile menu,
    Please optimize the speed loading time, It needs the optimization…

    the speed was perfect before those updates I mentioned before… and now there are only cache plugins and theme requirement plugins enabled.

    Attachments:
    You must be logged in to view attached files.
    #550558

    Artem Temos
    Keymaster

    Hello,

    There are several factors that affect the speed of your website. Currently, there are no issues with the theme code that could slow down your website.

    Kind regards.

    #550580

    av_admin_1984
    Participant

    Fix the issue, there is a problem with speed, see the images
    Now it is just the theme and your plugins, You have to solve it

    #550596

    Artem Temos
    Keymaster

    If you have thoroughly read the report and all the notices, you will not come across any issue related to the code in our theme that requires fixing. In order to improve your website’s performance, you should optimize the content and use a cache plugin that can optimize your website’s assets. We personally recommend using WP Rocket for this purpose. You can find more information on this topic in our article available at https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/

    #551619

    av_admin_1984
    Participant

    1-Your theme is not compatible with LiteSpeed Cache!
    2-I don’t want to exclude these files

    helpers.min.js
    mobileNavigation.min.js

    3-before woocommerce update, my speed was fine, but now it’s not and it is related to your theme not anything else

    #551897

    Artem Temos
    Keymaster

    1. 2. Currently, we officially support WP Rocket and it works with all our scripts. Most likely, your cache plugin changes the order of the scripts in our theme and that is why a few scripts need to be excluded. We will consider checking this in the future and add full compatibility for this cache plugin.

    3. If you want, you can try to restore a backup with a previous version of the WooCommerce plugin and check it again. We are sure that there is no difference between our theme with WooCommerce old and new.

    Kind Regards

    #553043

    av_admin_1984
    Participant

    1-Now on mobile, the slider of products not working!
    2-the image of the Main slider needs to be Perload

    #553104

    Artem Temos
    Keymaster

    1. It doesn’t work on desktop as well. It looks like something is changed on your website and now the order of our JS script is broken.

    2. Could you please clarify what you mean and provide more details about this?

    #554006

    av_admin_1984
    Participant

    Hi
    1-this is related to Load JS Deferred, Delayed in Litespeed cache plugin,
    They updated their plugins but you did not, and this is why I found many js problems in our site,
    we added some js helpers.min.js , mobileNavigation.min.js to exclude, not you have to tell me why the product slider is not working…

    #554540

    Artem Temos
    Keymaster

    Hello,

    We just tested the product slider and it is working correctly. Here is a video

    Kind Regards

    • This reply was modified 8 months, 1 week ago by Artem Temos.
    #554567

    av_admin_1984
    Participant

    How many times I must tell you that don’t share anything on my site?
    1-remove video
    2-I disabled the config of litepseed cache, so it show the sliders genius

    #554575

    Artem Temos
    Keymaster

    Sorry for that. I have deleted the video. Please reproduce the issue on your website so I can check.

    #554577

    av_admin_1984
    Participant

    Now check that

    1-today wordpress released anew version, is that safe to update? (with these updates we lose our speed optimization!)

    #554582

    Artem Temos
    Keymaster

    We can’t enter your dashboard now. Please provide us with your admin credentials. Also, keep all plugins that are not related to our theme temporarily turned off while we are checking the problem.

    #554586

    av_admin_1984
    Participant

    At this time I can not turn of the plugins, You must wait till I give you access in site staging

    #555718

    av_admin_1984
    Participant

    Hello

    I’m going to give you access to dashboard but not in cpanel
    check private box

    1- how to remove basket icon in product cart on mobile? you can see in my site
    2-dont share anything of my site in public, there is no matter if you are going to share backend or front end, just crate video or image and put it on media of backend and give me the file name not the link or url, I will check that
    3- fix the speed with litespeed cache, we are using advanced Litespeed ENT for our server and we are not going to use funy WP-Rocket plugin.
    4-just your plugin are activated
    5-fix js problems in product sliders or mobile menu problems.

    Thanks a lot.

    #555867

    Artem Temos
    Keymaster

    Hello,

    1. Please create a separate topic for this issue so our specialists can help you.

    3. 5. Please send us videos of these problems because we don’t see any of the mentioned issues at the moment.

    Kind Regards

    #555967

    av_admin_1984
    Participant

    *I set 5 image for sliders, the main slider wont work and play
    *product sliders wont work at all
    *there is js error in google chrome dev console
    check private box

    #556242

    Artem Temos
    Keymaster

    We see the problem now. Please send us your FTP access so we can troubleshoot the problem.

Viewing 30 posts - 1 through 30 (of 68 total)