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Payment gateway problem

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #352400

    ivan
    Participant

    Hello, i have a problem with my website and my payment gateway. Talked to the bank and they said it is up to the theme they checked everything

    So the problem is when i add products to cart go to checkout selec credit card and click pay it says re-directing you to payment gateway but it never does, there is one wheel spining all the time. I found out that you need to refresh the website and than click pay again so it will re-direct you.

    My website is down below, pleas fix for this problem?

    #352458

    Hello,

    Please check how it works with the default wordpress theme just to check whether the issue is with our theme or not.

    Best Regards

    #352464

    ivan
    Participant

    Hello,

    I checked and when you click pay it re-directs you straight to the payment gateway.

    I also talked to the Hosting guys now and they said that it was having some issues with loading it so i dont know 🙂

    LMK

    #352465

    ivan
    Participant

    Here is video of the problem

    #352476

    Hello,

    Please provide the login details of the website to check it myself and help you out accordingly.

    Best Regards

    #352732

    ivan
    Participant

    Here is the login information

    #352811

    Hello,

    I have logged into your website and checked after activating “Storefront” Theme and the issue is the same. You can try activating the storefront theme yourself.

    Which clears that the issue is not from our theme. Sorry but we could not help you with this.

    Best Regards

Viewing 7 posts - 1 through 7 (of 7 total)