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PHP error checkout problem

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  • #291969

    raredisarray
    Participant

    Hello,

    I am getting a theme-related PHP error that is affecting my stripe checkout process. I have disabled plugins one by one with no luck. However, I switched themes and placed an order on the first try in test mode. It’s from a woocommerce template that wood-mart overrides:

    PHP Notice: Undefined property: stdClass::$version in wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php on line 255

    Can you send me an updated PHP file, please? Thank you.

    #291988

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    You can ignore this notice for now and it would be fixed in our next theme update. It doesn’t harm your website anyway.

    Kind Regards

    #292006

    raredisarray
    Participant

    Maybe the PHP error I mentioned is not the problem then. Can you please still help me?

    I keep getting the error “we were unable to process your order, please try again.” When I try and place test orders. I have had one customer tell me he could not place an order on my site.

    Steps I have taken so far:
    I have disabled plugins one by one and tried to place test orders each time with no luck. However, I switched themes and was able to place an order on the first try in test mode. This tells me it is a theme conflict somewhere. |Wp debugging is turned on with no feedback other than the PHP error I mentioned earlier.

    Please see private content for admin access. I am hoping that you can help me out here and thanking you in advance.

    #292022

    Artem Temos
    Keymaster
    Xtemos team

    It might be an issue with your child theme. We have tried to complete the checkout with the parent theme and it works well https://gyazo.com/37ae81a6a1ab7e83dee21b4f6bd35ac5

    #292036

    raredisarray
    Participant

    Wow, that was it!!! Thank you very much for the quick response and help. You guys are awesome (👍 ͡ᵔ ͜ʖ ͡ᵔ)👍

    #292094

    Artem Temos
    Keymaster
    Xtemos team

    Great, you are welcome!

Viewing 6 posts - 1 through 6 (of 6 total)

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