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PHP error checkout problem

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  • #291969

    raredisarray
    Participant

    Hello,

    I am getting a theme-related PHP error that is affecting my stripe checkout process. I have disabled plugins one by one with no luck. However, I switched themes and placed an order on the first try in test mode. It’s from a woocommerce template that wood-mart overrides:

    PHP Notice: Undefined property: stdClass::$version in wp-content/plugins/woocommerce/includes/admin/class-wc-admin-status.php on line 255

    Can you send me an updated PHP file, please? Thank you.

    #291988

    Artem Temos
    Keymaster

    Hello,

    You can ignore this notice for now and it would be fixed in our next theme update. It doesn’t harm your website anyway.

    Kind Regards

    #292006

    raredisarray
    Participant

    Maybe the PHP error I mentioned is not the problem then. Can you please still help me?

    I keep getting the error “we were unable to process your order, please try again.” When I try and place test orders. I have had one customer tell me he could not place an order on my site.

    Steps I have taken so far:
    I have disabled plugins one by one and tried to place test orders each time with no luck. However, I switched themes and was able to place an order on the first try in test mode. This tells me it is a theme conflict somewhere. |Wp debugging is turned on with no feedback other than the PHP error I mentioned earlier.

    Please see private content for admin access. I am hoping that you can help me out here and thanking you in advance.

    #292022

    Artem Temos
    Keymaster

    It might be an issue with your child theme. We have tried to complete the checkout with the parent theme and it works well https://gyazo.com/37ae81a6a1ab7e83dee21b4f6bd35ac5

    #292036

    raredisarray
    Participant

    Wow, that was it!!! Thank you very much for the quick response and help. You guys are awesome (👍 ͡ᵔ ͜ʖ ͡ᵔ)👍

    #292094

    Artem Temos
    Keymaster

    Great, you are welcome!

Viewing 6 posts - 1 through 6 (of 6 total)

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