PHP Fatal Error

Hello,

Getting the following fatal error on my website.

PHP Fatal error: Uncaught Error: Call to undefined function woodmart_product_brands_links() in /www/wp-content/themes/woodmart/woocommerce/content-product-base.php:53

How can this be fixed? Mobile and desktop do not display right. Attached is screenshot of desktop view.

Hello,

Thank you very much for choosing our theme and for contacting us.

Please provide your site admin access as well as FTP access to the private area.

Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

Best Regards

What email/username should I use to provide admin access?

Following up on this.

Hello,

I am checking the console of your site and I do not see this error.

That is all I see: https://gyazo.com/3b6b12210320429b588f3e002e4ed015

You have not provided full rights for the user.

Please check the Dashboard > General and make sure your domain URL is inserted as HTTPS

If the URL is correct, please provide the steps to reproduce the error.

Best Regards

Hello,

The dashboard > General is sayings that the URL is interested as HTTPS.

Attachments:

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Hello,

Your site is https://…. the same should be in Dashboard > Settings > General. Please contact your host support and ask them to configure SSL certificate correctly and configure the site URL.

Best Regards

Is this what is causing the error I am getting.

I am not following what is being asked for the URL. The live URL matches exactly what is inside WordPress dashboard (Dashboard > Settings > General.)

What do I need to exactly ask hosting to fix?

Attached is the logs of the website with PHP warnings related to Woodmart and WooCommerce.

FYI.. I was able to solve this by uninstalling WoodMart theme and re-installing.

Hello,

We are glad you have solved the issue.

If you have any questions please feel free to contact us.

Best Regards

[Author]

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