Home Forums WoodMart support forum Play button not working

Play button not working

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #373995

    bilalmalkoc
    Participant

    Hello. In the video widget, play button not working. Also overlay image doesn’t show when page cached. Can you help please?

    #374035

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    #374167

    bilalmalkoc
    Participant

    Hello. It is working in Storefront theme (Check hidden content). Also for debugging i deactivated WP Rocket.

    #374418

    Hello,

    Please provide the login URL, when I try to enter the site with wp-admin, I am redirected to the home page.

    We will need permission for plugin deactivation, switching to the parent, or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #374490

    bilalmalkoc
    Participant

    OK. Try login in this page. Than you can enter wp-admin area. I did full backup. You are free.

    #374742

    Hello,

    I have checked the video on the Storefront and it does not work either: https://gyazo.com/53f5dd48599a9695651220364183a5f3

    Most likely a problem in video. Please check it once more.

    Best Regards

    #375383

    bilalmalkoc
    Participant

    Yes. It is not working on both theme. How can i fix that? Can you suggest any way?

    #375425

    Hello,

    It means that WoodMart does not influence the issue. You can try to disable overlap one section on another and check if it would work.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)