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Problem serching when inputing brad keyword
- This topic has 5 replies, 2 voices, and was last updated 2 years, 4 months ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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January 13, 2023 at 12:03 pm #434990
[email protected]ParticipantHi , I have an issue with the search function , if i input the name of a brand , it doesn’t find all product related to that brand , is there setting i missed for this?
January 13, 2023 at 3:49 pm #435043
Aizaz Imtiaz AwanKeymasterHello,
Under the Dashboard > WoodMart > Header Builder > for Search element > there is a AJAX search results count option available: https://snipboard.io/2MkpVj.jpg. Please check what value you have set there.
If the value is set to greater amount and still result doesn’t show correctly, then could you please once try deactivating all the third party Plugins on your Site remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.
If somehow issue still persists, then please take complete Backup of your Site first, then provide us the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.
Best Regards
January 13, 2023 at 5:12 pm #435081
[email protected]ParticipantHi , i have 20 in ajax search results, and it shows only 2. i had only one before i added o2feel in the description on an item.
i have tried disabling all plugins , with and without disabling elementor and woocomerce , and i alway have the same wrong saerch results. can you please assist?
January 14, 2023 at 11:08 am #435161
Aizaz Imtiaz AwanKeymasterHello,
The search works on a product keyword. This is the Woocommerce feature and our theme can only suggest search by SKU. You can enable the feature in the Theme Settings > Shop > Search by product SKU
Regarding your mentioned concern, there is a follow-up Topic that you can check:
https://xtemos.com/forums/topic/search-function-does-not-search-within-product-attributes-mainly-brand/Here the Customer used the Relevanssi Search plugin which eventually resolves their concern. So, you can also try using the Relevanssi Search plugin on your Site: https://wordpress.org/plugins/relevanssi/
After installing the Plugin, you can enable for Relevanssi under the Dashboard > Theme Settings > General > Search > Use Relevanssi for AJAX search: https://snipboard.io/d3mDtR.jpg
Hope this works out for you !
Best Regards
January 16, 2023 at 12:38 pm #435477
[email protected]Participantok thanks i’ll try this , does it work with the free version ?
January 16, 2023 at 4:55 pm #435561
Aizaz Imtiaz AwanKeymasterHello,
Yes, most probably because if the premium version is offered by Relevanssi, the Theme doesn’t offer that pre-packaged with the Theme. So, the option under the Theme related to Relevanssi is for the Free version and most probably it will work out for you.
Best Regards
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