Home Forums WoodMart support forum Problem serching when inputing brad keyword

Problem serching when inputing brad keyword

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #434990

    Hi , I have an issue with the search function , if i input the name of a brand , it doesn’t find all product related to that brand , is there setting i missed for this?

    #435043

    Hello,

    Under the Dashboard > WoodMart > Header Builder > for Search element > there is a AJAX search results count option available: https://snipboard.io/2MkpVj.jpg. Please check what value you have set there.

    If the value is set to greater amount and still result doesn’t show correctly, then could you please once try deactivating all the third party Plugins on your Site remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

    If somehow issue still persists, then please take complete Backup of your Site first, then provide us the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards

    #435081

    Hi , i have 20 in ajax search results, and it shows only 2. i had only one before i added o2feel in the description on an item.

    i have tried disabling all plugins , with and without disabling elementor and woocomerce , and i alway have the same wrong saerch results. can you please assist?

    #435161

    Hello,

    The search works on a product keyword. This is the Woocommerce feature and our theme can only suggest search by SKU. You can enable the feature in the Theme Settings > Shop > Search by product SKU

    Regarding your mentioned concern, there is a follow-up Topic that you can check:
    https://xtemos.com/forums/topic/search-function-does-not-search-within-product-attributes-mainly-brand/

    Here the Customer used the Relevanssi Search plugin which eventually resolves their concern. So, you can also try using the Relevanssi Search plugin on your Site: https://wordpress.org/plugins/relevanssi/

    After installing the Plugin, you can enable for Relevanssi under the Dashboard > Theme Settings > General > Search > Use Relevanssi for AJAX search: https://snipboard.io/d3mDtR.jpg

    Hope this works out for you !

    Best Regards

    #435477

    ok thanks i’ll try this , does it work with the free version ?

    #435561

    Hello,

    Yes, most probably because if the premium version is offered by Relevanssi, the Theme doesn’t offer that pre-packaged with the Theme. So, the option under the Theme related to Relevanssi is for the Free version and most probably it will work out for you.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)