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Problem when I upload logo

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • November 22, 2020 at 5:33 pm #243637

    c_sharper
    Participant

    Hi! when I upload logo top header and browser categories (color) dissapear I delete to default same situation

    November 22, 2020 at 5:41 pm #243639

    c_sharper
    Participant

    Here’s a screenshot

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    November 22, 2020 at 6:55 pm #243655

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme.

    Could you provide your site admin access to the private area? I will check the settings.

    Best Regards

    November 23, 2020 at 8:25 am #243741

    c_sharper
    Participant

    Thank you to respond. here’s access

    November 23, 2020 at 1:55 pm #243885

    Elise Noromit
    Member

    Hello,

    First of all, I do not see that the header is added to the default header, I have added an image to test, it works: https://prnt.sc/vog2ys What is the default header, you can read here: https://xtemos.com/docs/woodmart/header-builder/set-default-header-website/

    How to set the logo instruction is here: https://xtemos.com/docs/woodmart/header-builder/setup-logo-image/

    If you have no image in the logo, Woodmart is shown.

    Next, your home page is set to show Header Electronics 2 Overlap please add the logo to this header. Different pages may have different headers, more detailed instruction is here: https://xtemos.com/docs/woodmart/header-builder/set-different-header-specific-page/

    Best Regards

    November 23, 2020 at 2:55 pm #243908

    c_sharper
    Participant

    Hello! it looks like we were there at the same time and i just watched other demos. Problem not in uploading logo but when i uploaded logo dissapears blue color top section and browse categories color (shown in screenshot).

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    November 24, 2020 at 7:56 am #244089

    Elise Noromit
    Member

    Hello,

    The header styles are not plugged in due to an incorrect URL in the Dashboard > Settings > General.

    Your site is HTTPS and your URL in the settings is HTTP

    Please change it.

    Best Regards

    November 24, 2020 at 8:43 am #244122

    c_sharper
    Participant

    Thank you very very much

    November 24, 2020 at 8:55 am #244123

    c_sharper
    Participant

    If it’s not too much trouble can you explain me how incorrect URL affect to header?
    Thank you.

    November 24, 2020 at 1:35 pm #244262

    Elise Noromit
    Member

    Hello,

    Please contact the host support they would help to do it correctly.

    Best Regards

    November 24, 2020 at 5:18 pm #244347

    c_sharper
    Participant

    it works correct thank you

    November 25, 2020 at 12:01 am #244436

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 12 posts - 1 through 12 (of 12 total)