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Problem when I upload logo

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #243637

    c_sharper
    Participant

    Hi! when I upload logo top header and browser categories (color) dissapear I delete to default same situation

    #243639

    c_sharper
    Participant

    Here’s a screenshot

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    #243655

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme.

    Could you provide your site admin access to the private area? I will check the settings.

    Best Regards

    #243741

    c_sharper
    Participant

    Thank you to respond. here’s access

    #243885

    Hello,

    First of all, I do not see that the header is added to the default header, I have added an image to test, it works: https://prnt.sc/vog2ys What is the default header, you can read here: https://xtemos.com/docs/woodmart/header-builder/set-default-header-website/

    How to set the logo instruction is here: https://xtemos.com/docs/woodmart/header-builder/setup-logo-image/

    If you have no image in the logo, Woodmart is shown.

    Next, your home page is set to show Header Electronics 2 Overlap please add the logo to this header. Different pages may have different headers, more detailed instruction is here: https://xtemos.com/docs/woodmart/header-builder/set-different-header-specific-page/

    Best Regards

    #243908

    c_sharper
    Participant

    Hello! it looks like we were there at the same time and i just watched other demos. Problem not in uploading logo but when i uploaded logo dissapears blue color top section and browse categories color (shown in screenshot).

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    #244089

    Hello,

    The header styles are not plugged in due to an incorrect URL in the Dashboard > Settings > General.

    Your site is HTTPS and your URL in the settings is HTTP

    Please change it.

    Best Regards

    #244122

    c_sharper
    Participant

    Thank you very very much

    #244123

    c_sharper
    Participant

    If it’s not too much trouble can you explain me how incorrect URL affect to header?
    Thank you.

    #244262

    Hello,

    Please contact the host support they would help to do it correctly.

    Best Regards

    #244347

    c_sharper
    Participant

    it works correct thank you

    #244436

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 12 posts - 1 through 12 (of 12 total)