Problem with back on Projects

Hello!

When I enter the portfolio project and click on the back arrow in the browser it leads me to Porfolio page but on footer. Not for every project and not every time.
Could you please resolve this issue?

Thanks!
Sanja

Hello,

Please provide the URL of the portfolio page to check it myself and help you out accordingly.

Regards.
Xtemos Studios

https://eugenchocolate.com/novi/korporativni-pokloni/

Access provided in the private content area.

Hello,

I have visited your website and the back button is working fine. Please clear cache and check back.

Or provide with the video explanation of the issue to check it myself and help you out accordingly.

Regards.
Xtemos Studios

Hello!

I can’t upload the video. It exceeds the upload limitation.
The back button on the browser leads to a footer from some of the projects. Try clicking on Chocolate Giveaways and then the back arrow for going back to Korporativni pokloni page. For this project/product it is happening every time and for others sometimes yes, sometimes not.

Regards,
Sanja

Hello,

Sorry but I am currently unable to see the issue as you mentioned.

Please try uploading the video to some online storage like jumpshare and send me the link of the video to check the issue myself and help you out accordingly.

Best Regards

Hello!
Please find the video on the link below:
https://jmp.sh/BMsPNV5

Regards,
Sanja

Hello,

Your site is under construction now.

Please provide your site login URL to the private area.

Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

Best Regards

Hello,
Yes, you can deactivate plugins.
Please find below login details.
Regards,
Sanja

Hello,

Could you please try to disable our lazy loading function and check how it works?

Kind Regards

Hi!
Yes, that’s it. Lazy load disabled and it is working correctly. But lazy lading is good for SEO. Can this be resolved in future updates?
Regards,
Sanja

Please, provide us your current admin and FTP access. Also, add our IP to the whitelist because we can’t access your website now 176.98.70.114

Hello!
Access provided.

The password seems to be wrong and we can’t access your server https://gyazo.com/3a4a866fcb2034a062db2d77b74613dc

Hi!
Password reset. Please find a new one. I tried, it is working.

What is your FTP hostname?

Hi again!
We managed to resolve this issue by enabling lazy loading, but we just noticed that problem still occurs on mobile. I cannot resolve the issue with ftp access, but maybe to provide access to cpanel?
Regards,
Sanja

Sorry, but we can’t do the necessary using cPanel. Please, contact your hosting provider for your current FTP hostname, username, and password.

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