PROBLEM WITH PEOPLE NOT OPENING SUB CATEGORIES. MAJOR DEAL BREAKER.

Hi,

I am monitoring traffic on my website. ALL CUSTOMERS do not understand that they have to click on the arrow to open subdategory and using your theme is really making my income sink as customers do not know how to browse the menu. I have hundreds of customers browsing every day and NOONE is understanding they need to click on the arrow.

In the mobile menu you can open subcategories by clicking om the > arrow.

I would like to open the subcategories by clicking anywhere on the main categorie in the menu.

How can I fix this, as this is a major deal breaker using your theme and I did already buy 3 versions of it.

Maria

and… the system menu should work like this one:

https://www.komplett.no/

…………………………………………

the way it is now I am loosing BIG money and that is not ok. It is also costing me headache as I did use lots of time setting up new theme. If this is not fixed I will have to stop using woodmart. I already bought 3 items of it and was going to buy more. I own more than 50 websites.

Maria

Hello,

You can change the page title view, please check this manual: https://xtemos.com/docs-topic/product-category-menu/

In addition, you can use the Product category widget provided in a builder chart. There are two ways to add it: Woocommerce Builder allows you to create a custom shop page: https://xtemos.com/docs-cat/woocommerce-layouts-builder/?theme=woodmart and Shop top filter area: https://xtemos.com/docs-topic/how-to-add-filters-are-in-custom-shop-page/

If you have any questions please feel free to contact us.

Best Regards

It is horribly annoying asking you guys for help.

no. 1 you are very smart answering everything else than the actual question???

As this is not the first time I experience this, I am really and horribly irritated. This does it, your theme may seem beautiful but it lacks basic functionality for selling in big shops. I will not recommend anyone to use it.

And support is answering in a very fluctuate way trying to answer all but the question being asked. So stupid.

Hello,

We are very sorry for the inconvenience.

To make the submenu open on the link click instead of arrow you can add the following JS code to the Custom JS area on document ready in Theme Settings -> custom JS.

jQuery('.mobile-nav').on('click', '.wd-nav-mobile li.menu-item-has-children > a', function(e){
   e.preventDefault();
   jQuery(this).parent().find('> .wd-nav-opener').click();
});

Please, let me know if it works for you. We would kindly ask you to change your rating on ThemeForest. We genuinely appreciate your understanding and willingness to reconsider your review.

Kind Regards

[Author]

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