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Product Attribute WPML

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  • #378821

    sergiocosta
    Participant

    Hello,

    I have product attributes translated to english, but when I’m logged on Backoffice it shows the dropdown with attributes, when i’m not logged it doesn’t show my attributes. I have already tried to sync the attributes using woocommerce multilingue and also I tried to use troubleshooting from WPML. Until now the issue continues.

    Could be this some problem with theme or Wpml? Anyway, i will update your theme to the lastest version and desactived the third-party plugins.

    I would appreciate feedback to your side to understand this problem.
    Thanks.

    Attachments:
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    #378892

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #379302

    sergiocosta
    Participant

    Hello,

    Please check what is the problem. Only the english page has this issue.

    Check the private message.

    #379469

    Hello,

    You have added the widgets to the wrong sidebar. You need to add the attribute filter widgets into the Shop page widget area. Please check this manual: https://xtemos.com/docs-topic/widgets-and-sidebars/

    Then you will need to duplicate the widgets and choose the appropriate language: https://xtemos.com/docs-topic/how-to-use-wpml-with-woodmart/

    If you have any questions please feel free to contact us.

    Best Regards

    #379849

    sergiocosta
    Participant

    Hello,

    I have my attributes translated… You didn’t understand my question. Simply, my attibutes don’t show up when I switch to English. When i log into my website it already shows up.

    Anyway, i will update my all plugins and the woodmart theme. In case i have the same problem and get in touch with you.

    #379858

    Artem Temos
    Keymaster

    Hello,

    Try to go to WooCommerce -> Status -> Tools and click on “Regenerate the product attributes lookup table”. It should fix the problem.

    Kind Regards

    #379867

    sergiocosta
    Participant

    I have already updated all plugins and WoodMart as well. Now I’m trying your suggesting. This takes a long time.

    #379872

    sergiocosta
    Participant

    @Artem Temos,

    I have another topic that i would like to have your feedback. Your team is not understanding my doubts.
    Can i post this topic here? Basically, I want to know whether or not it is possible to do that. Thank you.

    #379893

    sergiocosta
    Participant

    @Artem Temos,

    Your suggestion didn’t fix my issue. Well, my attributes appear correctly on the Detail Page. Now it has a Product Style and this shows in Portuguese, but in english doesn’t.

    Check the attachments for a better understanding.

    Attachments:
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    #379900

    Artem Temos
    Keymaster

    It is a known WPML bug described here https://wpml.org/errata/woocommerce-6-3-the-new-product-attributes-lookup-table-is-not-populated-for-products-in-secondary-language/
    You can try an alternative solution suggested by the WPML team.

    Kind Regards

    #379948

    sergiocosta
    Participant

    That’s it! It seems to be a WPML bug. I tried to do “Regenerate the product attribute lookup table”, That is not working. So I disabled the feature. Thanks for your help.

    Please check this topic with my doubts:

    https://xtemos.com/forums/topic/navigation-menu-doubts/#post-379541

    #380170

    Artem Temos
    Keymaster

    Please, continue the conversation there. My colleague will try to detect the problem and help you.

    Kind Regards

Viewing 12 posts - 1 through 12 (of 12 total)