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Product (grid or carousel) couldn't show products from more than 1 category

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #72698

    Hello,

    I wanna use AJAX Product Tabs to show products fro multiple categories.
    So I have categories : Pouch, Long Scarf, Square Scarf.
    And other (collection) categories : Flowing Flower, Lively Leaves, Garden of Eden, and Shape of Life.
    For example, 1 ABC Pouch belong to categories Pouch and Shape of Life, 1 DEF Square Scarf belong to categories Square Scarf and Shape of Life.

    When I want to show Pouch and Shape of Life categories, the DEF Square Scarf are shown in the page. Even pouch that are not included in Shape of Life category are shown as well. I tried to use tags instead of category, but still the results are the same.

    Am I not allowed to show products that belong to more than 1 category or more than 1 tag?
    Here the page link : http://pnc.adalook.com/shape-of-life/

    Here are the admin access :

    #72711

    Artem Temos
    Keymaster

    Hi,

    You need to update the theme to the latest version and set “Query type” option to OR for your products elements to be able to display products from multiple taxonomies.

    Regards

    #72743

    Hello,
    Thank you for the response.

    I’m not sure the answer you gave me is the solution to the problem.
    I don’t want to show filter search on the page, what I asked is how to show product from both categories “Pouch” and “Shape of Life” automatically, visitor doesn’t need to filter them by themselves.

    Here is the detailed explanation:
    I have product categories : Pouch, Long Scarf, and Square Scarf.
    And for every item, is belong to a Collection, such as : Flowing Flower, Shape of Life, etc
    On each Collection page (ex:Shape of Life), I want to show each product category (Pouch, Long Scarf, and Square Scarf) on AJAX Product Tab, so it would look like this :
    In “Pouch” tab products that shown are : Pouch with “Pouch” AND “Shape of Life” Category
    In “Long Scarf” tab products that shown are : Long Scarf with “Long Scarf” AND “Shape of Life” Category, etc

    What happen now is that on each category tab, the products aren’t shown properly.
    In “Pouch” tab products that shown are : any products with “Pouch” OR “Shape of Life” Category
    In “Long Scarf” tab products that shown are : any products with “Long Scarf” OR “Shape of Life” Category

    How to fix this?
    Thank you.

    #72749

    Artem Temos
    Keymaster

    Please, update the theme firstly and try the solution we gave you. It should work for you.

    #72757

    Hello,
    Thank you for the reply.

    Actually I already updated the theme, and added the filter function but I’m not sure how this works, here are the screenshot:

    1. Frontend : http://prntscr.com/kiumaw
    2. Admin panel : http://prntscr.com/kiumq5

    Could you walk me through it? In case I missed something.
    Thank you

    #72762

    Artem Temos
    Keymaster

    We didn’t talk about filters element. You wrote that you use Product tab element so you need to edit it and use this option https://gyazo.com/b975015dd59467ad5f05028330c5d32a

Viewing 6 posts - 1 through 6 (of 6 total)