Home Forums WoodMart support forum Product (Grid or Carousel) widget breaking single page layout

Product (Grid or Carousel) widget breaking single page layout

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  • #562271

    mark-7900
    Participant

    I have been struggling to resolve a layout issue that seems to be caused with the upgrade of the flexbox layout. All our single product pages that utilised the Product (Grid or carousel) widget would collapse into a single column. Initially the single product page would have the product gallery on the left and product information and add to cart on the right. under this, we used the Product (Grid or carousel) to display upsell items and then used it again at the bottom of the page to display related products. In the Elementor page editor, it displays correctly but on the front end it collapses the layout. I’ve disabled plugins and run through the trouble shooting steps but with no luck.

    #562287

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #562300

    mark-7900
    Participant

    It appears to be a plugin conflict –

    #562330

    Artem Temos
    Keymaster

    Do you mean that it works well after disabling all plugins? In this case, you need to enable all plugins individually and identify which plugin causes this problem.

Viewing 4 posts - 1 through 4 (of 4 total)