Product Images off-centered after woodmart update

Hi,

After the woodmart update, the pictures and images on single product page are offset and not placed correctly.

Example of before:
https://prnt.sc/ZUNYH-yspLK5

Examples of now:
https://prnt.sc/CdPObP_XTGhW

We have purchased woodmart twice. The before is an identical site before and update, simply just translated to another language. The after is updated to the newest woodmart.

I added the links under private content

Hello,

Please provide the admin panel login details of the website to check it myself and help you out accordingly.

Best Regards

The info is in extra information:

Hello,

Your website is loading from cache. Please delete the cache folder from “Wp-content” then clear the browser cache and check back.

Best Regards

[hpb]

Hi Aizaz,

The cache folder has been deleted and i just cleared the cache. Please check now.

Issues are the same

Best regards, Hakim

• This reply was modified 1 year, 11 months ago by hpb.

Also, we noticed there are missed styling between category page and the other pages, such as:

https://explain.helloretail.com/rRuOXOE9
https://explain.helloretail.com/Wnu747Av

Any ideas why the styling is missing on other pages?

Hello,

Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

Best Regards

Hi,

Because i’ts a live site, we lose susbistantal income by deactivating the plugins for extended time or peak hours. Is it okay, if i make a “site” copy, as in a dummy site for your troubleshooting?

Best regards, Hakim

Hello,

Yes if you can’t deactivate all the third party plugins on the live site then create a staging site and provide the login details.

Best Regards

Hi Aizaz,

I found the cause of the issue – it was caused by a plugin named “Product Video Gallery for Woocommerce”. Thanks for all the help.

Hello,

We are Glad that your issue has been Resolved.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

[Author]

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