Home Forums WoodMart support forum Product type is displaying twice in orders page and order confirmation email

Product type is displaying twice in orders page and order confirmation email

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #630883

    kidsdial4
    Participant

    Hi

    Product type is displaying twice , but it should display only once

    In my account > orders > view order & in Order confirmation email.

    https://imgur.com/a/HSgf9KI

    https://imgur.com/a/Xv6XTQY

    Please login and resolve it, please hide one

    #631346

    Hung Pham
    Keymaster

    Hi kidsdial4,

    Thanks for reaching to us.

    The Email templates functionality is related to WooCommerce so our theme cannot influent it. Try to find some plugins for customizing such templates.

    https://woocommerce.com/posts/how-to-customize-emails-in-woocommerce/

    In the meantime, feel free to ask me any questions you may have.

    Kind Regards

    #631368

    kidsdial4
    Participant

    Okay , we ll check for order confirmation emal.

    But issue is also exists in my account > Orders page also. please login to website and go to the url i mentioned in private content

    #631899

    Hung Pham
    Keymaster

    Hi kidsdial4,

    Unfortunately, customization is out of our basic support.

    Thanks for understanding our limitations. Let me know if you have any questions.

    Best Regards,

    #631902

    kidsdial4
    Participant

    Hi

    it is not about customization, actually it is a issue.

Viewing 5 posts - 1 through 5 (of 5 total)