Home › Forums › WoodMart support forum › Product Variations on Product Category / Shop (Archive) not working
Product Variations on Product Category / Shop (Archive) not working
- This topic has 6 replies, 3 voices, and was last updated 4 hours, 1 minute ago by
Luke Nielsen.
-
AuthorPosts
-
March 28, 2025 at 4:20 pm #649941
mudesportsParticipantHi,
I found recently that all products with color variation stop working on Product Category Page and Shop Page.
On Product Page all of them work fine.When Log In as Admin, sometimes work, sometimes not.
When Log Out, sometimes some of the products work when refreshing the page.I’ve disable all cache plugins and plugins to test but seems is not a plugin/theme conflict.
March 29, 2025 at 8:56 am #650038
Aizaz Imtiaz AwanKeymasterHello,
I’ve checked your site, and I can confirm that the color variation swatches are displaying correctly on both the Product Category and Shop pages.
See Screenshots for clarification:
https://ibb.co/0jmzD0cr
https://ibb.co/p6vg8NgS
https://ibb.co/PsYH7TwVIf the issue still occurs occasionally, it may be related to browser-level caching or server-side caching. I recommend trying in an incognito/private window or clearing your browser cache to confirm.
Best Regards,
March 29, 2025 at 10:21 am #650052
mudesportsParticipantHi Aizaz,
Thanks for the answer.It’s not about the variations display, it’s about the funcionality of the variation.
Color variation on Product Category / Shop do not change when click it, so there is no way to see the different color products. It works on product page only.As I said sometimes when refreshing page, the variation can be clicked.
Normal behaviour as it used to be before is the GIF first image stops and shows the color once clicked the color variation.March 29, 2025 at 2:21 pm #650095
Aizaz Imtiaz AwanKeymasterHello,
I’ve checked again, and the color variations are changing fine after clicking. The images update as expected when selecting a variation.
See video for clarification: https://uploadnow.io/f/HjGnLZK
If you’re still experiencing the issue intermittently, it could be related to browser caching or server-side caching.
On some products, the images are not changing on both single product pages and archive pages.
Please edit Product Attribute and enable Change product image on the attribute click option: https://prnt.sc/OFlxnJhoLRbm
Then, edit the terms of the attribute and enable the color Swatch: https://prnt.sc/ryIZHQaYZSkQ
Enable the Additional variations images option in Theme Settings > Shop > Variable products: https://take.ms/aRzS2 and upload appropriate images to the variations: https://take.ms/MiDHc. Then, the images will change by clicking on the swatches.
You can read more here https://xtemos.com/docs-topic/variable-products-and-swatches/ and https://xtemos.com/docs-topic/attribute-swatches/
Best Regards,
March 31, 2025 at 11:41 am #650363
mudesportsParticipantThanks a lot Aizaz for taking your time.
Please see my answer on the moderate area.March 31, 2025 at 1:50 pm #650435
mudesportsParticipantHi Aizaz,
Please check the moderator partAttachments:
You must be logged in to view attached files.March 31, 2025 at 4:58 pm #650529
Luke NielsenKeymasterHello,
Send me access to the admin panel so I can look closer at your settings there.
Looking forward to collaborating with you!
Kind Regards
-
AuthorPosts
Tagged: product variation
- You must be logged in to create new topics. Login / Register