Home Forums WoodMart support forum Product Variations on Product Category / Shop (Archive) not working

Product Variations on Product Category / Shop (Archive) not working

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #649941

    mudesports
    Participant

    Hi,
    I found recently that all products with color variation stop working on Product Category Page and Shop Page.
    On Product Page all of them work fine.

    When Log In as Admin, sometimes work, sometimes not.
    When Log Out, sometimes some of the products work when refreshing the page.

    I’ve disable all cache plugins and plugins to test but seems is not a plugin/theme conflict.

    #650038

    Hello,

    I’ve checked your site, and I can confirm that the color variation swatches are displaying correctly on both the Product Category and Shop pages.

    See Screenshots for clarification:
    https://ibb.co/0jmzD0cr
    https://ibb.co/p6vg8NgS
    https://ibb.co/PsYH7TwV

    If the issue still occurs occasionally, it may be related to browser-level caching or server-side caching. I recommend trying in an incognito/private window or clearing your browser cache to confirm.

    Best Regards,

    #650052

    mudesports
    Participant

    Hi Aizaz,
    Thanks for the answer.

    It’s not about the variations display, it’s about the funcionality of the variation.
    Color variation on Product Category / Shop do not change when click it, so there is no way to see the different color products. It works on product page only.

    As I said sometimes when refreshing page, the variation can be clicked.
    Normal behaviour as it used to be before is the GIF first image stops and shows the color once clicked the color variation.

    #650095

    Hello,

    I’ve checked again, and the color variations are changing fine after clicking. The images update as expected when selecting a variation.

    See video for clarification: https://uploadnow.io/f/HjGnLZK

    If you’re still experiencing the issue intermittently, it could be related to browser caching or server-side caching.

    On some products, the images are not changing on both single product pages and archive pages.

    Please edit Product Attribute and enable Change product image on the attribute click option: https://prnt.sc/OFlxnJhoLRbm

    Then, edit the terms of the attribute and enable the color Swatch: https://prnt.sc/ryIZHQaYZSkQ

    Enable the Additional variations images option in Theme Settings > Shop > Variable products: https://take.ms/aRzS2 and upload appropriate images to the variations: https://take.ms/MiDHc. Then, the images will change by clicking on the swatches.

    You can read more here https://xtemos.com/docs-topic/variable-products-and-swatches/ and https://xtemos.com/docs-topic/attribute-swatches/

    Best Regards,

    #650363

    mudesports
    Participant

    Thanks a lot Aizaz for taking your time.
    Please see my answer on the moderate area.

    #650435

    mudesports
    Participant

    Hi Aizaz,
    Please check the moderator part

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    #650529

    Luke Nielsen
    Keymaster

    Hello,

    Send me access to the admin panel so I can look closer at your settings there.

    Looking forward to collaborating with you!

    Kind Regards

Viewing 7 posts - 1 through 7 (of 7 total)