Home Forums WoodMart – Premium Template Products are not displayed correctly in the store

This topic contains 7 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 day, 14 hours ago.

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  • #295683

    Optica Valls
    Customer

    Products are not displayed correctly in the store. Version 5.3.6. I send screenshots. It happens most of the time, though not always. It also fails if I pass the parameter in the url ?per_page = x

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    #295751

    Hello,

    Please make a backup of your site and update the theme and all the related plugins: https://xtemos.com/docs/woodmart/update-theme-2/ and https://xtemos.com/docs/woodmart/faq-guides/woodmart-update-6-0-explained/

    Best Regards

    #296015

    Optica Valls
    Customer

    Version 6.0.4 does not fix this problem (tested on localhost). Besides breaking my customization in woocommerce this version (6.0.4) has other bugs.

    #296054

    Hello,

    Please restore your site from the backup.

    Please provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    #298935

    Optica Valls
    Customer

    Sorry for the delay in replying. It is not a matter of plugins, I have already tried that. I have observed that when there are products out of stock, that they should not be shown is when it leaves the gap. I have solved it like this:

    add_action( ‘woocommerce_product_query’, ‘custom_product_instock’ );
    function custom_product_instock( $query ) {
    $query->set( ‘meta_query’, array( array( ‘key’ => ‘_stock_status’, ‘value’ => ‘instock’, ‘compare’ => ‘=’ )));
    }

    Upgrading to version 6.04 gives me a lot of trouble with woocommerce customization. Therefore I am staying with 5.3.6 for the moment.

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    #298972

    Hello,

    Thank you for sharing the information.

    Please try to modify the customization so that it could work with 6.0.4 This theme version has been improved considerably, a lot of classes have changed or removed. That is why you could have this problem.

    Best Regards

    #299039

    Optica Valls
    Customer

    As I mentioned before, version 6.0.4 does not correct the paging problem. In addition, there is also some minor bug in the minicart (send photo). Are you going to take this into account for a next version?

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    #299098

    Hello,

    Please move your site to a staging platform and provide me access, I will update we will check, detect the reasons for the problem, and then you would move the updated and clean version to your live site.

    Best Regards

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