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Promo Popup Issues

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #355176

    Altontait
    Participant

    Hello,

    After trying to sign up for my subscription using the promo pop-up box, it breaks my website after i press the Sign up button.

    after clicking on signup, the page reloads and removes all the images from my website.

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    #355211

    Hello,

    Have you integrated you MailChimp account into the plugin?

    Please insert the site admin access into the Private content below the message area.

    Best Regards

    #355216

    Altontait
    Participant

    Hello,

    Yes, I integrated the MailChimp and i can subscribe from other forms just not the popup form

    Cheers

    #355836

    Altontait
    Participant

    Any update on this issue?

    #355858

    Hello,

    I have submitted the issue to our developers and get back soon to you. Sorry for the delay.

    Best Rgards

    #355963

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)