Thank you very much for choosing our theme and for contacting us.
Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.
I have checked one of your products and I see that it expires in 13 hours. The timer works till 24:00 I see it inherits the timezone of the user. It explores in 13 hours. This feature has been added by WoodMart. If you want to use the very precise count-down time you would better be using the count-down element added by means of HTML block in extra content: