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Questions about size chart

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #450304

    wujuan911800262
    Participant

    Questions about size chart

    #450381

    Hello,

    Please provide more details. What is the difficulty?

    Best Regards

    #450395

    wujuan911800262
    Participant

    I have uploaded two pictures in which I have added comments

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    #450550

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #450562

    wujuan911800262
    Participant

    When you select the size of the product on the cell phone, click on the size bar, it is not presented in a drop-down list, but in a way that fills the phone screen, a problem that does not exist on the computer desktop

    #450565

    wujuan911800262
    Participant

    When you select the size of the product on the cell phone, click on the size bar, it is not presented in a drop-down list, but in a way that fills the phone screen, a problem that does not exist on the computer desktop
    That’s the problem

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    #450826

    wujuan911800262
    Participant

    I’m having a hard time understanding why this is a problem, I don’t have a plugin installed that would conflict with this swatches variant property! Can’t you directly detect where the problem is, I feel so annoyed to backup the site!

    #450833

    wujuan911800262
    Participant

    I see something about this size table in the web code, can you help me to check it from here? Could it be that some lengths or widths are not responsive to mobile layouts, which would cause them to appear as full screen on mobile?

    #451236

    Hello,

    We have checked and we do not see the problem https://monosnap.com/file/Q924oqVUCT2n9ngi12hQrJKoj96nmH

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

Viewing 9 posts - 1 through 9 (of 9 total)