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Questions about size chart
- This topic has 8 replies, 2 voices, and was last updated 2 weeks ago by Elise Noromit.
March 11, 2023 at 6:23 pm #450304
Questions about size chartMarch 12, 2023 at 5:43 am #450381
Please provide more details. What is the difficulty?
Best RegardsMarch 12, 2023 at 6:30 am #450395
I have uploaded two pictures in which I have added comments
Attachments:You must be logged in to view attached files.March 13, 2023 at 4:42 am #450550
Please deactivate all the plugins except these ones:
WPBakery Page Builder or Elementor
Contact Form 7
MailChimp for WordPress
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best RegardsMarch 13, 2023 at 7:10 am #450562
When you select the size of the product on the cell phone, click on the size bar, it is not presented in a drop-down list, but in a way that fills the phone screen, a problem that does not exist on the computer desktopMarch 13, 2023 at 7:27 am #450565
When you select the size of the product on the cell phone, click on the size bar, it is not presented in a drop-down list, but in a way that fills the phone screen, a problem that does not exist on the computer desktop
That’s the problem
Attachments:You must be logged in to view attached files.March 13, 2023 at 8:47 pm #450826
I’m having a hard time understanding why this is a problem, I don’t have a plugin installed that would conflict with this swatches variant property! Can’t you directly detect where the problem is, I feel so annoyed to backup the site!March 13, 2023 at 9:06 pm #450833
I see something about this size table in the web code, can you help me to check it from here? Could it be that some lengths or widths are not responsive to mobile layouts, which would cause them to appear as full screen on mobile?March 15, 2023 at 4:42 am #451236
We have checked and we do not see the problem https://monosnap.com/file/Q924oqVUCT2n9ngi12hQrJKoj96nmH
Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
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