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Questions about the Product Image Additional Information Tab
- This topic has 7 replies, 3 voices, and was last updated 5 years, 11 months ago by Artem Temos.
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AuthorPosts
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December 20, 2018 at 9:46 am #97195
brightsupportParticipantDear Xtemos,
1. Can you please kindly let me know how to show the non-variable attribute information on the product page? Currently it is now showing anywhere.
2. And also can you please let me know how to edit the section on the “Additional Information” tab or even deleting it?
Many thx,
RayDecember 20, 2018 at 12:00 pm #97245
Elise NoromitMemberHello,
Navigate to the Theme Settings > Product Page > Hide/Show elements and enable “Show attributes table after short description”
As for additional tab please read and follow instructions here https://docs.woocommerce.com/document/editing-product-data-tabs/
Best Regards
December 20, 2018 at 5:33 pm #97367
brightsupportParticipantDear Elise,
I have tried many times, including log out and login again but whenever i tried to enable the “Show Attributes table after short description”, it shows this error message, “There was a problem with your action. Please try again or reload the page.”
Please kindly look into this, I really appreciate your help.
Many thx for your support!
Raymond LamDecember 20, 2018 at 6:12 pm #97373
brightsupportParticipantDear Elise,
Really sorry, i think it is due to run out of storage. Now it has fixed on the server side.
Many thx!
December 20, 2018 at 6:26 pm #97376
brightsupportParticipantBut I mean to have it below the description section or additional information section, but not below the Short Description section on top.
Please kindly advise,
Many thx!
RayDecember 20, 2018 at 8:00 pm #97415
Elise NoromitMemberHello,
Read this instruction to find how to place this information in the additional tab.
Best Regards
December 21, 2018 at 4:27 pm #97634
brightsupportParticipantDear Elise,
I am reading this from your URL: https://docs.woocommerce.com/document/editing-product-data-tabs/
It said, “Please note that the “Additional Information” tab will only show if the product has weight, dimensions or attributes (not used for variation for variable products).”I already have non used for variation for variable. I wanted it to show all my attributes on my “Additional Information” tab, but it now all being shown in below the short description. Please click on the product url in the private section below to see it.
Grateful if you can help resolve this!
Many Thx,
RayDecember 22, 2018 at 3:56 pm #97775
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
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