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Quick View product translation issue

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  • #642774

    jaklin.aristidova
    Participant

    Hello!

    We have a client’s website translated in Bulgarian but there seems to be an issue in just a few instances on the website. I am going to try to explain what is happening.

    When I click a product for quick view, the translations do not show, even though I did translate them using LocoTranslate, so all the relevant strings are actually translated in Bulgarian.

    This also happens when I use the AJAX cart to increase or decrease the quantity of the products. Initially it is all in Bulgarian, so the translations work. But when it updates the new quantities, the translations disappear and goes back to English.

    It is as if when something interactive happens on the page, some of the translations do not refresh with the changes going on when a customer is clicking. Same thing goes for the search bar in the header.

    I will add screenshots for all of the issues I mentioned.

    If you have a solution to this issue it would be great.
    Best regards!

    #642775

    jaklin.aristidova
    Participant

    I am adding the screenshots here.

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    #643061

    Hung Pham
    Keymaster

    Hi jaklin.aristidova,

    Thanks for reaching to us.

    + In order to change / translate words. Please make sure you synced the strings first before changing / translating WooCommerce, WoodMart Core plugins and WoodMart theme. You can refer to article

    https://xtemos.com/docs-topic/theme-translation/
    https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/

    + You are also need to select the language for the backend and theme settings for admin from the admin user profile, please edit the user’s profile and then select the language for that user it will show the same on the backend.

    + Some strings related to Wishlist / Compare / Login & Register page, you can change in Theme Settings > Shop or Theme Settings > My account https://prnt.sc/W8Tt95stG3YC

    Regards,

    #664267

    alexander.djundi
    Participant

    We have same problem, how to translate strings
    Subtotal
    Checkout
    View cart
    In Bulgarian?
    We add translation from your data base : https://xtemos.com/glotpress/projects/woodmart/bg/bulgarian/
    But not work, still in English

    #664343

    Hung Pham
    Keymaster

    Hi alexander.djundi,

    Thanks for reaching to us.

    + In order to change / translate words. Please make sure you synced the strings first before changing / translating WooCommerce, WordPress Cores file, WoodMart Core plugins and WoodMart theme. You can refer to article

    https://xtemos.com/docs-topic/theme-translation/
    https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/
    https://www.youtube.com/watch?v=H7zUPEACLRQ

    + You are also need to select the language for the backend and theme settings for admin from the admin user profile, please edit the user’s profile and then select the language for that user it will show the same on the backend.

    + Some strings related to Wishlist / Compare / Login & Register page, you can change in Theme Settings > Shop or Theme Settings > My account https://prnt.sc/W8Tt95stG3YC

    Regards,
    Hung PD

    #664432

    alexander.djundi
    Participant

    Yep, we make everything,
    import translation file
    check all strings, all of them are translated in bulgarian!

    but nothing happened…

    • This reply was modified 2 months ago by Hung Pham.
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    #664502

    Hung Pham
    Keymaster

    Hi alexander.djundi,

    Please submit your own topic.

    And in order to assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,
    Hung PD

    #664513

    alexander.djundi
    Participant

    Access to our site

    #664640

    Hung Pham
    Keymaster

    Hi alexander.djundi,

    I am using dynamic IPs so it’s hard to give you an exact one. I am come from Viet Nam.

    Regards,
    Hung PD

    #665217

    alexander.djundi
    Participant

    I see because issue is fixed, wat was the problem?

    #665271

    Hung Pham
    Keymaster

    Hi alexander.djundi,

    Glad to hear your issue has been resolved. It maybe caused by the cache.

    Best Regards,
    Hung PD

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Viewing 11 posts - 1 through 11 (of 11 total)