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Resizing problems

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  • #409882

    univerbau
    Participant

    Hey there, i’m building my first e-commerce website on woodmart and i also use wp rocket with it, everything looks good but sometimes i experience this weird resizing behavior, could you please help me? Thanks a lot

    #409911

    Luke Nielsen
    Keymaster

    Hello,

    Most likely the issue with the lazy loading, please navigate to the settings of the Wp Rocket -> Media and disable lazy loading for images.

    https://gyazo.com/ba851305380a90d4fda057488f8b81b0

    Clear the cache and check the issue again.

    Kind Regards

    #409920

    univerbau
    Participant

    i disabled it, clear the wp rocket cache and also browser cache and it looks like problems are still there

    #410000

    Luke Nielsen
    Keymaster

    Hello,

    Please deactivate all plugins that are not related to the theme and provide your site admin access to the private area so I can check the issue on your side.

    Kind Regards

    #410016

    univerbau
    Participant

    ok

    #410215

    Luke Nielsen
    Keymaster

    Hello,

    You have some protection on the website that blocked access for me. Could you please disable it? So I can check the issue on your side.

    https://prnt.sc/MqG_YsArhfCZ

    Kind Regards

    #410242

    univerbau
    Participant

    yeah, sorry, protection should now be disabled. i was testing it also yesterday and looks like it has something to do with wp rocket remove unused css setting, but im not 100% sure.

    #410488

    Luke Nielsen
    Keymaster

    Please, disable this option in WP Rocket since it may remove the CSS that is required on the page. Also, I suggest using our lazy loading (Theme Settings -> Performance -> Lazy loading) instead of the plugin.

    https://prnt.sc/ObYy358FizVe

    https://prnt.sc/eK61nPZ6WaiZ

    Configure the WP Rocket plugin as in this article and then check the issue again:

    https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/

    Kind Regards

    #419519

    univerbau
    Participant

    thanks

    #419527

    Luke Nielsen
    Keymaster

    You are welcome!

    If there’s anything you need, please write me or another member of our help desk team.

    We’re here for you!

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)

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