Search Results Issue – Displaying Unrelated Products on Header Search

Dear Woodmart Support Team,

I hope this email finds you well.

I am experiencing an issue with the search functionality on my website https://milliquest.com/, which uses the Woodmart theme.

When I search for a specific keyword in the header search, such as “microplate”, the search results include unrelated products. I would like the search to display results based only on product titles and not include any other attributes, content, or descriptions.

Here is my current configuration:

– The Post Type Search option is turned on and set to “Products” only.

Despite this, unrelated products still appear in the search results. Could you please advise on how I can:

– Restrict the search to display results based solely on product titles.
– Ensure that other fields, such as product descriptions, tags, or content, are excluded from the search criteria.

Your assistance in resolving this matter would be greatly appreciated. Please let me know if you require further details or access to investigate the issue.

Thank you for your support, and I look forward to your response.

KIND REMINDER

Hello,

In general, our search is based on WordPress, so please check how it works with the default WordPress theme like Woocommerce Storefront to determine whether the issue is with our theme.

Kind Regards

I am not saying this is an issue.
I just want the search to be based on product title so how do I enable this.
Get me any custom function or anything to include in the child theme to enable this.

KIND REMINDER
WE NEED A RESPONSE

Hello,

Sorry for the delay.

Send me access to the admin panel so I can check how the search works on your side.

Thank you in advance.

Kind Regards

Shared!
Please check and let us find a solution asap.

Also the VIEW MORE RESULTS is going to the category archives page where as it should go to the product pages with the search query.

NEED QUICK RESPONSE

GUYS WE NEED A RESPONSE

[Luke Nielsen]

Hello,

As I mentioned above, our search functionality comes from WordPress and on your website I see that it works in the same way. You can be sure of that by checking it on the default theme.

If you want to change the Search functionality, You can use the Relevanssi plugin. https://monosnap.com/file/vQuNjGWn10n4wZydXllqVz7V4dKYSb

Let me know if you have any questions.

Kind Regards

• This reply was modified 1 month, 2 weeks ago by Luke Nielsen.

Please avoid providing me the repetitive answer.
I have used this search option of yours in other websites as well but why I am facing this issue particularly in this website and I installed Relevansi and it doesn’t solve the issue.
Moreover you didn’t clear my doubt on why it is redirecting to category archive page when it should be going to the product archive page with relevant search result.

Like I said, my main goal is to show relevant search results only.
So help us understand how we could achieve this.

Hello,

1. We use the default search from WordPress, and unfortunately, at the moment, we do not have a ready-made solution that would change the operation of the default search as you need.

2. As for the display of results on the search page, this is all due to the fact that you display an archive layout in which product category, in this case, you need to add a dependency so that this layout is not connected to the search page https://monosnap.com/file/Ghfse0GdAGoCrQrbVKppgbMo2XzGQ9

Kind Regards

How do I add the dependency ?

NEED A RESPONSE

Hello,

In general, it should look like this – https://snipboard.io/r9yN2O.jpg but it looks like it works badly even after excluding it so may I check how it works on the default theme?

Looking forward to collaborating with you!

Kind Regards

Yeah go ahead and check but be sure to switch back to the theme after you test.

Hello,

It looks like exclusions in the conditions don’t work when the “Relevanssi” is enabled, so disable it and recheck the issue.

Kind Regards

Close this ticket.

Hello,

Thank you for your patience and for providing all the necessary details to assist you with your issue. We appreciate your understanding and collaboration throughout this process.

If you have any further questions or need additional assistance, please do not hesitate to reach out.

Kind Regards

[Author]

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