Home Forums WoodMart support forum Section in header is flickering (Luke, Artem or Aizaz ONLY)

Section in header is flickering (Luke, Artem or Aizaz ONLY)

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #411629

    contactpleazurr
    Participant

    Hello,

    There is a text/html section in my header which is flickering when hoovering over it. Please see private content for video.

    Please advise.

    #411776

    Hello,

    Sorry to say but it seems that you are using a third-party Translation Plugin that isn’t compatible with the Theme. Can you please confirm which Translation Plugin are you using on your Site?

    If the Plugin is one that isn’t mentioned in the compatible Plugins list on the Item Page then you need to contact the respective Plugin Support. They will help you out in this regard.

    Because it seems that their Shortcode isn’t correctly working here.

    Also, make sure that the Woodmart Theme and Woodmart Core plugin on your Site is updated to the latest version while you are checking this issue.

    Best Regards.

    #411786

    contactpleazurr
    Participant

    Hello,

    I am using TranslatePress.

    If the Plugin is one that isn’t mentioned in the compatible Plugins list on the Item Page then you need to contact the respective Plugin Support.

    Where can I see the compatible Plugins list?

    #411969

    Hello,

    Sorry for the inconvenience but we have confirmed from the Theme’s Item Page, that TranslatePress isn’t mentioned in the compatible Plugins list. So, it is a third-party Plugin issue for which you would eventually need to contact their Plugin Support in this regard, they will guide you better.

    Hope you can understand our limitations in this regard.

    Best Regards.

    #412232

    contactpleazurr
    Participant

    Hello,

    You didn’t answer my question. Where can I see the compatible Plugins list? Do you have a link?

    #412394

    Hello,

    Sorry to say but there isn’t a separate link for that but you can check out the Theme’s Item Page for that where you can some of them listed but not the TranslatePress:
    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492#item-description__feature-list

    Best Regards

    #412399

    contactpleazurr
    Participant

    Hello,

    1. The link mentions nothing about plugins except “WooCommerce supported + Multi vendors plugins supported”
    Therefore how is anyone supposed to know if a plugin is compatible or not if you don’t mention plugins?

    2. What translate plugins does the theme support then?

    #412538

    Hello,

    1- Sorry for the inconvenience but right now there isn’t a dedicated List present because the Plugins that come with the Theme pre-packaged are usually considered compatible. The ones which don’t come with a Theme, most probably cause the conflict and as they don’t come with the Theme then they are considered as third-party Plugins. So, for those you need to contact the respective Plugin Support. Hope it clears the doubt.

    Although, on your behalf, we will forward this to the Development Team as a Feature Request to update the compatible Plugins List on the Item Page, and hopefully, soon enough they will update a compatible Plugins list too on the Item Page. We apologize again for this inconvenience.

    2- WPML Multi-Language Switcher plugin is fully compatible with the Theme right now: https://wpml.org/theme/woodmart/

    If you want, you can use that on your Site.

    Here are the Guidelines from the Documentation regarding that:

    https://xtemos.com/docs-topic/how-to-use-wpml-with-woodmart/
    https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/

    Moreover, if you want to have a Single Language Translation on your Site then you can use the Loco Translate Plugin on your Site. Here is the Guideline regarding that from the Theme Documentation: https://xtemos.com/docs-topic/translate-woodmart-theme-with-loco-translate/

    Hope these help!

    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)