Setting “show attributes table after short description” is not working, why?

[Jeriss Cloud Center]

Dear,

I’ve enabled the setting Single Product > Elements > Show attributes table after short description

but it doesn’t work as you can see on the page link in private, why?

Thanks
Simon

• This topic was modified 11 months, 1 week ago by Jeriss Cloud Center.

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Hello,

Make sure that product has in its settings some attribute: https://take.ms/K21xu

In any case, you can provide access to that site with this issue and I will investigate it.

Kind Regards

Hey, who will check that issue?? https://xtemos.com/forums/topic/attributes-page-second-language-page-dublicates-content/

We are waiting 4 days long

[Luke Nielsen]

Dear @UM,

I see that my colleague is already dealing with this problem.

Thank you for your patience.

Kind Regards

• This reply was modified 11 months, 1 week ago by Luke Nielsen.

[Jeriss Cloud Center]

Dear Luke,

But I don’t need to use attributes. I only want to show the description there (without using attributes).

The setting doesn’t mention that it’s mandatory to have attributes for that. Is it really necessary?

Can’t it work without attributes please? Access provided in private.

Thanks
Simon

• This reply was modified 11 months, 1 week ago by Jeriss Cloud Center.

Hi,

By default, without product layout builder, our theme shows attributes table on single product page in additional information tab (screenshot https://prnt.sc/K1VRQPDCcc-Q). “Show attributes table after short description” option removes “additional information” tab and moves attributes table from this tab under short description (screenshot https://prnt.sc/GfPR7TWMEKh2).

“Show attributes table after short description” option related only to attributes table and if a product doesn’t have assigned attributes, attributes table will be not showed. This option does not affect other parts of the single product, such as the short description or full description.

Kind Regards

Ok you can close this ticket, thanks

[Jeriss Cloud Center]

EDIT ***

Forget what I wrote in this comment, it was incorrect. You can close this ticket.

• This reply was modified 11 months, 1 week ago by Jeriss Cloud Center.

Hello,

If there’s anything you need, please write me or another member of our help desk team.

We’re here for you!

Kind Regards

[Author]

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