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Shipping does not updating when update billing address
- This topic has 7 replies, 2 voices, and was last updated 1 year, 8 months ago by Aizaz Imtiaz Awan.
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AuthorPosts
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August 24, 2022 at 4:43 am #399182
imagen361ParticipantIn this site, nauticagmus.com, Shipping does not updating when update billing address.
For instance, Venezuela has free shipping and Colombia has a $240 shipping costo for any address.
When you update Country billing address, the shipping costo does not change.
I did some test using storefront default theme for woocommerce and the shipping cost update correctly after every country billing address change
August 24, 2022 at 11:57 am #399257
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.
Best Regards
August 27, 2022 at 2:14 am #399859
imagen361ParticipantAll the 3rd party plugins are deactivated (see attach)
The issue still happens.
Please, fix the issue.
Regards.
Attachments:
You must be logged in to view attached files.August 27, 2022 at 2:04 pm #399908
Aizaz Imtiaz AwanKeymasterHello,
Sorry but the login details you provided are not working. Please provide the correct details to let me assist you further.
Best Regards
August 27, 2022 at 3:52 pm #399922
imagen361ParticipantSorry, try with this one that I sending to You un the prĂvate contento of this reply.
I update the username (it was wrong)
Regards
August 27, 2022 at 4:06 pm #399927
Aizaz Imtiaz AwanKeymasterHello,
I have activated the storefront theme and the issue is the same as you mentioned.
Please provide a relevant screenshot with the behaviour of the Shipping with both the Themes. To check it myself and help you out accordingly.
Best Regards
August 28, 2022 at 10:38 pm #400070
imagen361ParticipantHi,
Here you have a video where you can see the behaviour: https://www.screencast.com/t/ujFjnJxSS
When you set woodmart and change country between Venezuela (whatever estate you use) to Colombia (whatever Province you use), you can there is not change in shipping charge amount
But when you set storefront theme, and do the same, changing country from Venezuela (whatever estate you use) to Colombia (whatever Province you use), you can see how the shipping charge amount change from $0 to $240.
That is because we set $0 to Venezuela ad $240 to Colombia in woocommerce shipping rates.
That is the issue.
It is cristal clear the issue is with woodmart.
Please, fix your issue.
August 29, 2022 at 1:17 pm #400169
Aizaz Imtiaz AwanKeymasterHello,
Please activate the parent theme then check back. Because you have added Custom Code to your Child theme.
Best Regards
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