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Shop filters by attribute WOODMART WooCommerce Layered Nav not working properly

Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 10, 2022 at 3:03 pm #359662

    Paloma
    Participant

    Hi,
    Since a couple of days the filters in my shop based on products attributes (WOODMART WooCommerce Layered Nav) are not working. First, it only shows a few options. Also, the counters say “1”.
    I need to solve this problem as soon as possible because its very importante for the usability of my shop.
    I wait for your answer!
    Regards

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    March 10, 2022 at 3:04 pm #359664

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    March 10, 2022 at 3:46 pm #359686

    Paloma
    Participant

    Here you have.
    I cant disable all plugins right now because there are people currently shopping.

    March 10, 2022 at 3:47 pm #359687

    Artem Temos
    Keymaster

    Try to go to WooCommerce -> Status -> Tools and regenerate product lookup tables.

    March 10, 2022 at 4:17 pm #359692

    Paloma
    Participant

    Done. The problem still persists.

    March 11, 2022 at 7:13 am #359791

    Artem Temos
    Keymaster

    We regenerated lookup tables and it works well now. Here is a screenshot https://monosnap.com/file/7jXhlx995PphGJM1QUdc6KPOWHCN6F

    March 11, 2022 at 2:58 pm #359967

    Paloma
    Participant

    Great!
    Thanks!

    March 11, 2022 at 3:35 pm #359981

    Artem Temos
    Keymaster

    You are welcome!

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