Shop page load more products

Hello,
I have a problem with the shop page (Arabic language) when clicking on load more products no products show to me although I translate all products in English shop page working well
Thanks

Attachments:

You must be logged in to view attached files.

Hello,

I have test your site by switching the language from English to Arabic with WPML and still the load more pagination working just fine for me. You can check in the below video: https://jmp.sh/uP9a46G

Also you are using an old version of theme and outdated theme required plugins. Kindly update your theme as well as plugins.

Best Regards.

Hello,
If you can click on (ar) from the website not in dashboard https://prnt.sc/peukax
and the try to load more products it’s not work
https://prnt.sc/peul2i
Thanks

We see that when we disable lazy loading in Theme Settings and switch to standard pagination it doesn’t work too. Seems to be some kind of conflict. Please do the following:

1. Update our theme to the latest version following our migration guide https://xtemos.com/docs/woodmart/faq-guides/3-x-4-0-migration-guide/

2. Disable all external plugins and the child theme if you are using it.

3. Check how it works with some standard theme to see if it is our theme issue or not.

If the problem remains, please, keep plugins disabled and allow us to switch to the default theme to check this ourselves.

Hello,
I failed to update the theme and this is error message: https://prnt.sc/pf4r0d
Thanks

Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

If the issue will still not solve then provide WP Admin FTP access to the private area so that I can update the Theme for you.

Best Regards.

Hello,
When I deactivate the theme it’s didn’t show me any update
https://prnt.sc/pf4y4v
Thanks

Hello,

Please once again activate the Theme with same purchase code and then try, If still you will be unable to finds the update then please share your site WP Admin credentials with me so that I’ll check it for you.

Best Regards.

Hello,
The same problem

Thanks for Help me.

Hello,
Any solution you have been reached
Thanks

Have you tried to disable all external plugins and check how the pagination works on the default WordPress theme? Please, check these points and write to us about the result.

Hello,
I disable some plugins and all products shown but Products pagination not working
Thanks

OK, will you allow us to disable all plugins and switch to the default theme for tests?

Yes you can do anything I have a full backup

Please, send your FTP access as well. Thank you in advance.

Hello

Attachments:

You must be logged in to view attached files.

We don’t see the WoodMart theme on your server http://prntscr.com/pfvdvs

I am sorry I sent another website

We test it with other themes now and see that pagination is not working at all https://gyazo.com/94bae1ec8646e2cc9c9fad35b2c21bef
Since it happens only on the Arabic language the problem is caused by the WPML plugin. Contact their support for help.

Hello,
about this problem I create a new page and added products but it’s work just when I user load more button but if I use Inherit it’s not working
this is the page URL: http://sheepangroup.com/%d8%a7%d9%84%d9%85%d8%aa%d8%ac%d8%b1/?lang=ar
https://prnt.sc/pia4ay
so why the Inherit pagination not working
it isn’t from WPML?
thanks

Hello,

To understand is it caused by our theme or not, you need to switch to default WP theme like twentysixteen and test the same. If the problem remains, then it is not caused by our theme.

Regard

[Author]

Posts