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Shopping cart problem

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #333696

    alexlp
    Participant

    Hello,
    I have two problems.
    1. When you add an item to your cart, it is empty until a second item is added.
    2. When adding an item to the cart, the counter of items in the cart on the label does not change.

    I ask for help in solving, thanks!

    #333719

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Kind Regards
    XTemos Studio

    #333727

    alexlp
    Participant

    Sure, your temporary credentials are ready.
    A small addition – sometimes the only item in the cart appears, but not always.

    #333758

    alexlp
    Participant

    Here’s a short video demonstrating the problems

    #333862

    Artem Temos
    Keymaster

    Please, send us your FTP access also.

    #333897

    alexlp
    Participant

    Ok

    #333913

    Artem Temos
    Keymaster

    Please, remove this code from the child theme functions.php since it breaks the shopping cart functionality https://prnt.sc/20mdw8g

    #333930

    alexlp
    Participant

    Oh, thank you so much! I no longer remember where this piece of code came from …
    Everything works fine now

    #334011

    Artem Temos
    Keymaster

    We are glad that you sorted it out. Let me know if you need any further assistance.

    Have a nice day!

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Viewing 9 posts - 1 through 9 (of 9 total)

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