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sidebar does not work and updates do not work
- This topic has 11 replies, 2 voices, and was last updated 5 years ago by Elise Noromit.
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April 18, 2019 at 9:50 am #119638
Aikn04ParticipantHello!
There are the following problems
1.sidebar buttons do not work on each page
2. When updating, it gives an error: При обновлении Woodmart произошла ошибка: Архив не удалось установить. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signatureApril 18, 2019 at 11:43 am #119651
Elise NoromitMemberHello,
Which pages do you have a problem?
Please read and find the reasons here https://wordpress.org/support/topic/pclzip_err_bad_format-10-unable-to-find-end-of-central-dir-record-signature-11/
Best Regards
April 18, 2019 at 12:06 pm #119659
Aikn04Participant1. In the theme settings on the main layer installed, but on the created pages I can not disable.
2.I do not use the plugin Jetpack.Attachments:
You must be logged in to view attached files.April 18, 2019 at 1:18 pm #119675
Elise NoromitMemberHello,
1. You are showing me the page settings which inherit the Theme settings. Navigate to the Theme Settings > General layout and configure the sidebar. Make sure you have added the widgets into Appearance > Widgets > Main Widget Area.
2. Try to upload the theme via FTP. If you have problems, make the full backup of your site and provide FTP access to the private area
Best Regards
April 18, 2019 at 2:48 pm #119695
Aikn04Participant1.Appearance > Widgets > Main Widget Area I installed this for all pages, now I want to remove on some sidebar pages. The page is no longer able to switch.
2.Is there any instruction how to update by FTP?April 18, 2019 at 6:08 pm #119747
Elise NoromitMemberHello,
Enter the page where you want to disable the sidebar and set “Without” https://xtemos.com/docs/woodmart/options-for-pages/
Yes, you will find the instructions here https://xtemos.com/docs/woodmart/installation-process/
1. Make the full backup of your site. Deactivate your current theme
2. Delete the current theme folder
3. Upload and install as if you are doing it at the first time, following the instructions.
Best Regards
April 19, 2019 at 7:02 am #119820
Aikn04ParticipantThanks for the instruction.
“Enter the page where you want to disable the sidebar and set “Without””
I tell you this button “Without” and others do not work.April 19, 2019 at 8:37 am #119839
Elise NoromitMemberHello,
Please update your site admin access and confirm the permit to deactivate all the plugins not related to the theme and switch the parent theme for the period of checking what may take up to 20 minutes.
Best Regards
April 19, 2019 at 8:51 am #119842
Aikn04ParticipantI agree.
April 19, 2019 at 10:45 am #119856
Aikn04ParticipantThanks for the help. Solved the problem of disabling the sidebar! Need to turn off WPBakery Page Builder. Then it is already possible to customize the sidebar.
April 19, 2019 at 10:46 am #119857
Aikn04ParticipantIf you fail to update. I will write to you.
Thanks again.April 19, 2019 at 10:48 am #119858
Elise NoromitMemberHello,
You have set the right sidebar for pages http://prntscr.com/ne3vd4
This page does not have the sidebar, because you have set “Without” in the page settings https://gyazo.com/54bf3da0d956771e89e3fc3cde320dd4
Please provide your FTP and make the full backup of your site.
Best Regards
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