Home Forums WoodMart support forum sidebar does not work and updates do not work

sidebar does not work and updates do not work

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #119638

    Aikn04
    Participant

    Hello!
    There are the following problems
    1.sidebar buttons do not work on each page
    2. When updating, it gives an error: При обновлении Woodmart произошла ошибка: Архив не удалось установить. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    #119651

    Hello,

    Which pages do you have a problem?

    Please read and find the reasons here https://wordpress.org/support/topic/pclzip_err_bad_format-10-unable-to-find-end-of-central-dir-record-signature-11/

    Best Regards

    #119659

    Aikn04
    Participant

    1. In the theme settings on the main layer installed, but on the created pages I can not disable.
    2.I do not use the plugin Jetpack.

    Attachments:
    You must be logged in to view attached files.
    #119675

    Hello,

    1. You are showing me the page settings which inherit the Theme settings. Navigate to the Theme Settings > General layout and configure the sidebar. Make sure you have added the widgets into Appearance > Widgets > Main Widget Area.

    2. Try to upload the theme via FTP. If you have problems, make the full backup of your site and provide FTP access to the private area

    Best Regards

    #119695

    Aikn04
    Participant

    1.Appearance > Widgets > Main Widget Area I installed this for all pages, now I want to remove on some sidebar pages. The page is no longer able to switch.
    2.Is there any instruction how to update by FTP?

    #119747

    Hello,

    Enter the page where you want to disable the sidebar and set “Without” https://xtemos.com/docs/woodmart/options-for-pages/

    Yes, you will find the instructions here https://xtemos.com/docs/woodmart/installation-process/

    1. Make the full backup of your site. Deactivate your current theme

    2. Delete the current theme folder

    3. Upload and install as if you are doing it at the first time, following the instructions.

    Best Regards

    #119820

    Aikn04
    Participant

    Thanks for the instruction.
    “Enter the page where you want to disable the sidebar and set “Without””
    I tell you this button “Without” and others do not work.

    #119839

    Hello,

    Please update your site admin access and confirm the permit to deactivate all the plugins not related to the theme and switch the parent theme for the period of checking what may take up to 20 minutes.

    Best Regards

    #119842

    Aikn04
    Participant

    I agree.

    #119856

    Aikn04
    Participant

    Thanks for the help. Solved the problem of disabling the sidebar! Need to turn off WPBakery Page Builder. Then it is already possible to customize the sidebar.

    #119857

    Aikn04
    Participant

    If you fail to update. I will write to you.
    Thanks again.

    #119858

    Hello,

    You have set the right sidebar for pages http://prntscr.com/ne3vd4

    This page does not have the sidebar, because you have set “Without” in the page settings https://gyazo.com/54bf3da0d956771e89e3fc3cde320dd4

    Please provide your FTP and make the full backup of your site.

    Best Regards

Viewing 12 posts - 1 through 12 (of 12 total)