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single product photos problem

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #281871

    Sirius
    Participant

    I just bought your theme and I use it very fondly. but after the last update, the photos on the products page are broken.

    our customers leave our page without looking at the products. How can we fix this problem? Thank you so much for your helps.

    #281970

    Sirius
    Participant

    The problem was resolved when we disabled the litespeed plugin.

    but we cannot continue without litespeed cache. I wonder if there is a solution for this issue?

    Note: This problem occurred after woodmart theme update.

    #281976

    Artem Temos
    Keymaster

    Hello,

    Could you please activate the plugin now so we can see the problem and check what is wrong?

    Kind Regards

    #281984

    Sirius
    Participant

    okay, I activated now. Thank You.

    #281990

    Artem Temos
    Keymaster

    We see that this plugin somehow changes JS files order or misses some one. It causes JS errors in our theme and Elementor too. You need to consult with the plugin’s developers on this matter. We use WP Rocket on our demo and it works without any problems. https://gyazo.com/d4b23cafe2dedd2e9a91319e6da63081

    #282055

    Sirius
    Participant

    I bought wp fastest cache premium before and I installed it and saw it working fine.

    But GT Metrix values Performance 46% Structure 74% seems pretty low. I would like to review our site one last time and hear your advice to speed it up.

    Thank you in advance for your support. I rate you 5 stars from the themeforest market.

    #282191

    Artem Temos
    Keymaster

    Hello,

    We have tested your website and found a few problems that you should fix first to speed up your website.

    1. Some images are still loaded from our dummy content server and causes errors https://gyazo.com/ef14541bd28870439cbeadafdfc42696
    You need to replace all dummy content images with your own, optimized ones.

    2. Your home page size is 7.8MB+ which is too much. It may be due to large not optimized images, JS, CSS files, plugins etc. https://prnt.sc/11bnotp

    3. Turn off all third-party plugins first and optimize your website. Then, add necessary plugins one by one and check the speed accordingly.

    4. We recommend you to not use Slider revolution on the home page and use our WoodMart slider for a better performance.

    Kind Regards

    #282719

    Sirius
    Participant

    thank you for your helps

    #282721

    Artem Temos
    Keymaster

    You are welcome!

Viewing 9 posts - 1 through 9 (of 9 total)

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