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Site slow after installing woodmart in our site
- This topic has 17 replies, 2 voices, and was last updated 6 months, 3 weeks ago by
Artem Temos.
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AuthorPosts
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April 4, 2024 at 4:03 pm #554963
vishalkumar172019ParticipantHi, After installing woodmart in our site, Site speed getting down and time delay by 20 seconds ,Error showing Slow queries, PHP Error
April 4, 2024 at 4:29 pm #554967
Artem TemosKeymasterHello,
Thank you so much for contacting our support center.
To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.
Regards
April 4, 2024 at 5:06 pm #554979
vishalkumar172019ParticipantYes i have tried Now it’s showing 3 second delay. and still Showing PHP error, Screen shot attached below. 1. screenshot with woodmart theme, 2. screenshot with Twenty-Twenty theme
Attachments:
You must be logged in to view attached files.April 4, 2024 at 5:19 pm #554986
Artem TemosKeymasterPlease disable any plugins that are not directly related to our website’s theme and provide us with your admin access details. We will log in to your account and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page BuilderThank you in advance.
April 4, 2024 at 6:22 pm #554994
vishalkumar172019Participantpls check i have attached login details below
April 5, 2024 at 9:14 am #555083
Artem TemosKeymasterAs we can see, most of the plugins are still active. Please temporarily deactivate plugins not related to our theme.
April 13, 2024 at 10:37 pm #557105
vishalkumar172019ParticipantAs we checked Database error with
XTS\WC_Wishlist\Wishlist->get_current_user_wishlist()
wp-content/themes/woodmart/inc/integrations/woocommerce/modules/wishlist/class-wishlist.php:280
XTS\WC_Wishlist\Wishlist->__construct()
wp-content/themes/woodmart/inc/integrations/woocommerce/modules/wishlist/class-wishlist.php:89
XTS\WC_Wishlist\Ui->hooks()
wp-content/themes/woodmart/inc/integrations/woocommerce/modules/wishlist/class-ui.php:90
do_action(‘init’)
wp-includes/plugin.php:517Attachments:
You must be logged in to view attached files.April 15, 2024 at 9:23 am #557195
Artem TemosKeymasterHello,
We can’t enter your dashboard now. Please provide us with your current admin access and keep all plugins temporarily turned off.
Kind Regards
April 15, 2024 at 12:04 pm #557280
vishalkumar172019ParticipantDetails below
April 15, 2024 at 12:49 pm #557302
Artem TemosKeymasterWe have fixed this on your website. Please check how it works now.
May 26, 2024 at 2:02 pm #568235
vishalkumar172019ParticipantPls confirm what issue cause this error in our site,
May 27, 2024 at 10:49 am #568346
Artem TemosKeymasterThere was a PHP error. We will include this fix in our next theme update too.
May 29, 2024 at 5:31 pm #569116
vishalkumar172019Participantplease provide me code for this due to we have backup issue with site and site again showing this error again,
and let me know where do we add codeMay 30, 2024 at 9:26 am #569215
Artem TemosKeymasterCould you please clarify where exactly you see the error now? Send us a screenshot.
May 30, 2024 at 3:35 pm #569482
vishalkumar172019Participantquery monitor showing this.
Attachments:
You must be logged in to view attached files.May 30, 2024 at 3:52 pm #569495
Artem TemosKeymasterWe don’t see this on your website. Here is a screenshot https://monosnap.com/file/BYDvHWntCp6875y58aGCSBW44pQfSk
August 9, 2024 at 7:10 pm #589375
vishalkumar172019ParticipantHi Team,
Site Getting very slow at any page and CPU usage also on peak, I tried to find issue behind this through deactivating all plugins instead commerce and woodmart theme, Site working good with theme 20-20, Pls assist issue behind thisAugust 12, 2024 at 9:16 am #589573
Artem TemosKeymasterHello,
Please record a video that demonstrates the problem with the theme so we can easily reproduce it on your website.
Thank you
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