Home Forums Basel – Premium Template Slow loading of images in variable products using swatches

This topic contains 1 reply, has 2 voices, and was last updated by Elise Noromit Elise Noromit 2 weeks ago.

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  • #181329

    Waldo
    Customer

    Hi,
    I have an issue with swatches images. Switching between color swatches you can discover that images are changed with delay. Somethimes even when I try to click through all swatches it can happen to be no image is loaded at all. Why is there a slowness? Some users could thing diffrent swatches have the same image or even no image when it doesnt show up.

    Product example: https://dev1.cossmeta.online/product/latuage-cosmetic-ingold-pomada-uvlazhnjajuschaja-dlja-gub/

    I deactivated all exteranel plugins.

    Waldemar

    Private Content Hidden
    #181348

    Hello,

    Try to disable the Appearance effect in the Theme settings > Performance and check.

    If it does not help, deactivate all the plugins not related to the theme and check the issue.

    Best Regards

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