Home Forums WoodMart support forum Something is wrong with my header

Something is wrong with my header

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #478677

    zuf-zuf
    Participant

    My header looks bad.
    What’s wrong?
    And is it related to the plugin I added

    Attachments:
    You must be logged in to view attached files.
    #478680

    zuf-zuf
    Participant

    My title looks bad.
    What’s wrong?
    And is it related to the plugin I added

    #478744

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #478812

    zuf-zuf
    Participant

    Hey.
    No problem.
    I backed up my website.
    I am attaching the access details.
    Do you let me know before you start the process?

    #479025

    zuf-zuf
    Participant

    Why does it take you so long to solve the problem?
    My site is completely broken and I can’t continue to work!
    Every time it takes you more than a day until you approach to fix a fault..
    This is disappointing and creates delays..

    #479212

    Hello,

    When I switched to the parent theme and deactivated the plugins I see this: https://gyazo.com/aed011ced0f2b0b1b529ea560442b100

    You need to activate the plugins one by one to detect which one causes the problem.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)