{Sorry, you are not allowed to access this page.}

I am facing this Issue when i reinstall the wordpress

Hello,

Thank you very much for choosing our theme and for contacting us.

Please contact the host support to install WordPress, they should have an automatic installer.

As soon as you install WordPress, please follow this manual to install the theme: https://xtemos.com/docs-topic/installation-process/

If you have any questions please feel free to contact us.

Best Regards

hello dear please help me here
my website is slower it takes 15 to 20 sec to load even i removed all images and newly reset the wordpress . why woodmart theme is taking too much time to load?? whats the solution?? my hosting provider replied, the theme is not optimized! how can i optimize the theme? can u help me to fix it? i purchased woodmart 2weeks ago,

Please help me with my issues i purchased the theme to get better result but i am losing my hope , please fix my issues and optimize my theme and reduce the load time

[Luke Nielsen]

Hello,

You removed images in the wrong way, you should remove them through the Dashboard -> Media.

https://prnt.sc/VoFLDUMqVKiD

Also, you need to remove images from the elements of your page builder.

Feel free to reach out so we can discuss possible options moving forward.

Kind Regards

• This reply was modified 1 year, 6 months ago by Luke Nielsen.

can u tell me why my theme is becoming slow how can i optimize it??

but i remove all images from wordpress dashboard thats not the problem

In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the issue on your website, please?

Kind Regards

i can give u access of wordpress dashboard , i hope i will get the solution man, please fix my theme issues

i am giving you my wp dashboard access in private content section below

are you there???

do u guys have any other support pannel? or any livechat? or telegram group?

hey man are u there?

Thanks for your patience.

Please navigate to WoodMart -> Prebuild websites and remove your old import: https://prnt.sc/i2MC7r8Z1uqn , after that import the “Woodmart Main” website again and check the issue.

Also, please read our documentation about optimization:

https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/

Kind Regards

i can’t get it can u do it for me? and is that the solution for fast load time??

check the screenshot what i have to remove please tell me again

Attachments:

You must be logged in to view attached files.

Click on the “Click all” button and remove all content.

https://prnt.sc/KIW-MmcBeG9d

Kind Regards

okay after that??

removed and after that??

After that, import the website again by clicking on the “Import” button.

https://prnt.sc/dDYOsEGb7eIH

Kind Regards

ok now imported the woodmart main theme than?

u may check now the website is still slow and taking same time to load
i need solution please

can u tell me what i need to do to get better website speed?

nothing improved please fix it bro i am in trouble

Attachments:

You must be logged in to view attached files.

Hello,

For now you should follow the bellow article that will help you to improve the website performance.

https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/

Pay attention for the step 4 about cache plugin: https://take.ms/VyIS3

In the meantime, feel free to ask me any questions you may have.

Kind Regards

[Author]

Posts