Split: There was a fatal error on this site.
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Hello, please help
I created a stripe account that was closed before the start, and also the woocommerce payment method was closed, and also the mollie account was closed before the start, what is the issue? What is the issue with blocking accounts that I add to the site and are permanently closed for no reason?
Hello,
Did you try to contact e.g., the Stripe support and ask the reason of the blocking an account?
I await your response.
Kind Regards
This is the response
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Hello,
We can see that the reasons are not related to the theme – https://prnt.sc/AENmRct_jG7r . So our theme cannot influence it, unfortunately.
Let me know if you have any additional questions.
Kind Regards
Hello, when I click on “Add to Favorites,” it doesn’t add. What is the reason?
This is the website msdsa.net. Please try adding it to your favorites, but it won’t work.
I also need a way to translate the “Buy” button, which appears in English, and I need everything in Arabic.
Hello,
Make sure that you have defined the page for the Wishlist in Theme Settings -> Shop -> Wishlist: https://prnt.sc/_kZOTljDFDa5 , also that page should have [woodmart_wishlist] shortcode.
Kind Regards
I will attach the dashboard and login credentials, please resolve the issue and thank you very much.
The issue is in the cached Wishlist page – https://prnt.sc/_-L2ZRxe8piv , this page should be excluded from the cache.
Exlude that page as shown in the article – https://funnelkit.com/docs/checkout-pages/caching/litespeed-cache/
Clear the cache and recheck the issue.
Kind Regards
I have disabled the plugin
Is the plugin important and should it be turned on?
You can just exclude the wishlist page from cache via the settings of that plugin: https://prnt.sc/25SmT7VlQPYv
https://funnelkit.com/docs/checkout-pages/caching/litespeed-cache/
Kind Regards
And how to change the language of the buy button or add to favorites, I want everything in Arabic
Hello,
Here is our article on how to translate the theme – https://xtemos.com/docs-topic/theme-translation/
Translation from the above article may not be full so other fields you can translate via Loco Translate plugin – https://xtemos.com/docs-topic/translate-woodmart-theme-with-loco-translate/
Kind Regards
Thank you so much for the help you always provide.
How to resize the market slide size, image size, etc.
Hello,
1. Clarify, in what way do you want to resize it? E.g., make it full-width?
2. Please check this manual about product size images and how to adjust it: https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/
Kind Regards
Hello, thank you for your constant help, please explain how to activate adding an image to the customer review.
Hello,
Navigate to Theme Settings -> Single product -> Reviews -> turn on the “Review images” option – https://prnt.sc/TyqYO4OKyfUo
Kind Regards
Thank you very much. Have a nice day.
I apologize for the inconvenience, how can I add a shipping company or turn on the tracking feature in my store, I am using the latest msdsa.net template
Is there a solution to this message?
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Find the plugin that supports your country and currency. Or contact the developers and ask them when they will support your region.
Kind Regards
Is there a way to determine the minimum amount to complete the application? Please explain how.
Hello, how to customize the message that is sent to the user after the request and also can you solve the issue of placing the message in the spam folder?
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Please clarify after which request such a message shows?
I await your response.
Kind Regards
Hello, when adding more than one price for a product, the lowest and highest prices are displayed. How can I display only one price for the specific product?
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Hello,
Navigate to Theme Settings -> Shop -> Variable products -> enable the Hide “to” price option here – https://take.ms/OZvCr
Kind Regards
Thank you very much. How do I make the purchase button appear? I sent you a picture showing the purchase button appearing.
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Navigate to Theme Settings -> Single product -> Add to cart -> turn off the “Sticky add to cart”: https://take.ms/xGcHJ
Kind Regards
I activated it, and it appears on the desktop. Add to cart and buy now, but on my mobile phone, it only says add to cart? How can I change it on my phone?
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