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Staging to live website

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  • #563514

    Madoo Webdesign
    Participant

    I’m having a problem changing images. The website has been transferred from a staging website and if I want to change certain images, especially those at the top, the image does not appear even though it is there. Is there a solution for this?

    There should be an image at the top right and it is also there at the back of that column, but it does not appear, see attachment

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    #563624

    Hello,

    Try to upload a new image and check how it works. If the issue remains, share the wp logins details so i will check and give you a possible solution.

    Best Regards.

    #563660

    Madoo Webdesign
    Participant

    Hello,

    I did but nothing. Can you check on

    #563754

    Hello,

    Can you please send us some screenshot where you are adding the image

    Best Regards.

    #563768

    Madoo Webdesign
    Participant

    Hello,

    See attachment

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    #563800

    Madoo Webdesign
    Participant

    I see that you are busy with the site. But you are on the wrong page. That one is the concept page

    #563835

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will further check on your site and give you a possible solution.

    Best Regards.

    #564065

    Madoo Webdesign
    Participant
    #564069

    Sounds Great! that your issue has been solved.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 9 posts - 1 through 9 (of 9 total)

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