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Support about waitlist translation issue
- This topic has 15 replies, 2 voices, and was last updated 6 hours, 3 minutes ago by Ecommerce.
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AuthorPosts
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September 12, 2024 at 8:54 pm #597099
EcommerceParticipantHello, the texts about the waiting list are not available in locotranslate and theme settings. All modules in locotranslate were scanned and no translation texts were found. How do we translate the texts?
September 13, 2024 at 5:24 pm #597323
Hung PhamKeymasterHi Ecommerce,
Thanks for reaching to us.
+ In order to change / translate words. Please make sure you synced the strings first before changing / translating WooCommerce, WoodMart Core plugins and WoodMart theme. You can refer to article
https://xtemos.com/docs-topic/theme-translation/
https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/+ You are also need to select the language for the backend and theme settings for admin from the admin user profile, please edit the user’s profile and then select the language for that user it will show the same on the backend.
+ Some strings related to Wishlist / Compare / Login & Register page, you can change in Theme Settings > Shop or Theme Settings > My account https://prnt.sc/W8Tt95stG3YC
Regards,
September 13, 2024 at 6:08 pm #597350
EcommerceParticipantWe have already downloaded and installed our own language at the following url address. The admin panel and website have been translated into Turkish. The only area that has not been translated is the “waiting list”. Can you check it in our panel?
September 14, 2024 at 1:26 pm #597459
Hung PhamKeymasterHi Ecommerce,
Thanks for details.
I see all strings are translated, please let me know if you resolved the issue https://prnt.sc/y6HLB2ryUHwn
Regards,
September 14, 2024 at 7:48 pm #597517
EcommerceParticipantThe product is out of stock. I am talking about the translation texts in the “Notify me when back in stock” field. I marked the areas in the image that needed to be translated.
Attachments:
You must be logged in to view attached files.September 16, 2024 at 7:20 am #597588
Hung PhamKeymasterHi Ecommerce,
First of all, I’m really sorry have taken long time to reply you due to the weekend.
It seems you removed the staging site, I cannot access it to show you the fixes.
Regards,
September 16, 2024 at 7:43 am #597590
EcommerceParticipantHello, yes, we have put the site into live mode. I am sending you our current access information.
September 16, 2024 at 8:45 am #597593
EcommerceParticipantWe have additional issues with filter features
Attachments:
You must be logged in to view attached files.September 16, 2024 at 12:28 pm #597677
Hung PhamKeymasterHi Ecommerce,
Thanks for details.
1. Translations
I helped you to sync strings, now you can translate strings into your language.
2. Price filter
Could you please check how it works with some default WordPress themes like TwentyTwenty Four or WooCommerce Storefront to understand is it our theme issue or not?
Regards,
September 16, 2024 at 1:04 pm #597687
EcommerceParticipantHello,
Thanks for adding the translation.
– In the filter problem I mentioned, I gave the price filter as an example. None of the filters on the store page work.September 17, 2024 at 5:52 am #597822
Hung PhamKeymasterHi Ecommerce,
Thanks for details.
Price filter is default WooCommerce widget, could you please check how it works with some default WordPress themes like TwentyTwenty Four or WooCommerce Storefront to understand is it our theme issue or not?
Regards,
September 17, 2024 at 7:12 am #597837
EcommerceParticipantWe have put the site into live mode and need to solve the problem urgently. We kindly ask you to access our panel and support us with the solution. None of the filters such as price, brand, color etc. work on the store page.
September 17, 2024 at 8:50 am #597858
Hung PhamKeymasterHello Ecommerce,
You can create a dev site, update theme and core plugins to the latest version and I can help you to debug issue without affecting to production site.
Devsite – also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:
https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
If you have any questions please feel free to contact us.
Best Regards.
September 17, 2024 at 9:02 am #597863
EcommerceParticipantI know how to create a development site. I can create a development site and send you the information. But what will be the license status of the theme? In other words, should I disable the license on the development site I created in staging mode?
September 18, 2024 at 9:46 am #598179
Hung PhamKeymasterHello Ecommerce,
Navigate to WoodMart > Theme license – https://take.ms/uZNNA, for the live site the
Development domain
checkbox leave empty.Kind Regards
September 18, 2024 at 10:51 am #598212
EcommerceParticipantCan you check by testing on this site?
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