Support about waitlist translation issue

Hello, the texts about the waiting list are not available in locotranslate and theme settings. All modules in locotranslate were scanned and no translation texts were found. How do we translate the texts?

Hi Ecommerce,

Thanks for reaching to us.

+ In order to change / translate words. Please make sure you synced the strings first before changing / translating WooCommerce, WoodMart Core plugins and WoodMart theme. You can refer to article

https://xtemos.com/docs-topic/theme-translation/
https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/

+ You are also need to select the language for the backend and theme settings for admin from the admin user profile, please edit the user’s profile and then select the language for that user it will show the same on the backend.

+ Some strings related to Wishlist / Compare / Login & Register page, you can change in Theme Settings > Shop or Theme Settings > My account https://prnt.sc/W8Tt95stG3YC

Regards,

We have already downloaded and installed our own language at the following url address. The admin panel and website have been translated into Turkish. The only area that has not been translated is the “waiting list”. Can you check it in our panel?

https://xtemos.com/docs-topic/theme-translation/

Hi Ecommerce,

Thanks for details.

I see all strings are translated, please let me know if you resolved the issue https://prnt.sc/y6HLB2ryUHwn

Regards,

The product is out of stock. I am talking about the translation texts in the “Notify me when back in stock” field. I marked the areas in the image that needed to be translated.

Attachments:

You must be logged in to view attached files.

Hi Ecommerce,

First of all, I’m really sorry have taken long time to reply you due to the weekend.

It seems you removed the staging site, I cannot access it to show you the fixes.

Regards,

Hello, yes, we have put the site into live mode. I am sending you our current access information.

We have additional issues with filter features

Attachments:

You must be logged in to view attached files.

Hi Ecommerce,

Thanks for details.

1. Translations

I helped you to sync strings, now you can translate strings into your language.

2. Price filter

Could you please check how it works with some default WordPress themes like TwentyTwenty Four or WooCommerce Storefront to understand is it our theme issue or not?

Regards,

Hello,
Thanks for adding the translation.
– In the filter problem I mentioned, I gave the price filter as an example. None of the filters on the store page work.

Hi Ecommerce,

Thanks for details.

Price filter is default WooCommerce widget, could you please check how it works with some default WordPress themes like TwentyTwenty Four or WooCommerce Storefront to understand is it our theme issue or not?

Regards,

We have put the site into live mode and need to solve the problem urgently. We kindly ask you to access our panel and support us with the solution. None of the filters such as price, brand, color etc. work on the store page.

Hello Ecommerce,

You can create a dev site, update theme and core plugins to the latest version and I can help you to debug issue without affecting to production site.

Devsite – also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:

https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

If you have any questions please feel free to contact us.

Best Regards.

I know how to create a development site. I can create a development site and send you the information. But what will be the license status of the theme? In other words, should I disable the license on the development site I created in staging mode?

Hello Ecommerce,

Navigate to WoodMart > Theme license – https://take.ms/uZNNA, for the live site the Development domain checkbox leave empty.

Kind Regards

Can you check by testing on this site?

Hello, can we speed up the process please? The issue is important.

Hello Ecommerce,

Thanks for details.

I checked your site and filters are working properly https://ibb.co/DGNh5my https://ibb.co/pbDmnHn

Kind Regards

I have communicated the situation in detail. The filter works on category pages but not on the store page. I am communicating it again in the special content!

Hello Ecommerce,

The screenshots are captured in Shop page. Can you please record a short video for better understanding what you are experiencing on your side?

Kind Regards

I have forwarded the detailed video in the special content area. Filters appear on the store page and can be clicked, but they do not affect the products. Filters do not work

Did you check it?

Hello Ecommerce,

I’ve fixed your issue. Please replace Products (grid or carousel) widget with Archive products widget instead in your custom layout. https://ibb.co/tJ6Vd6c

Regards,

It took me a long time to explain my problem to you, but you were finally able to help me. Thank you 🙂

Hello Ecommerce,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

Regards,

[Author]

Posts