Home Forums WoodMart support forum Support about waitlist translation issue

Support about waitlist translation issue

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • #597099

    Ecommerce
    Participant

    Hello, the texts about the waiting list are not available in locotranslate and theme settings. All modules in locotranslate were scanned and no translation texts were found. How do we translate the texts?

    #597323

    Hung Pham
    Keymaster

    Hi Ecommerce,

    Thanks for reaching to us.

    + In order to change / translate words. Please make sure you synced the strings first before changing / translating WooCommerce, WoodMart Core plugins and WoodMart theme. You can refer to article

    https://xtemos.com/docs-topic/theme-translation/
    https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/

    + You are also need to select the language for the backend and theme settings for admin from the admin user profile, please edit the user’s profile and then select the language for that user it will show the same on the backend.

    + Some strings related to Wishlist / Compare / Login & Register page, you can change in Theme Settings > Shop or Theme Settings > My account https://prnt.sc/W8Tt95stG3YC

    Regards,

    #597350

    Ecommerce
    Participant

    We have already downloaded and installed our own language at the following url address. The admin panel and website have been translated into Turkish. The only area that has not been translated is the “waiting list”. Can you check it in our panel?

    https://xtemos.com/docs-topic/theme-translation/

    #597459

    Hung Pham
    Keymaster

    Hi Ecommerce,

    Thanks for details.

    I see all strings are translated, please let me know if you resolved the issue https://prnt.sc/y6HLB2ryUHwn

    Regards,

    #597517

    Ecommerce
    Participant

    The product is out of stock. I am talking about the translation texts in the “Notify me when back in stock” field. I marked the areas in the image that needed to be translated.

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    #597588

    Hung Pham
    Keymaster

    Hi Ecommerce,

    First of all, I’m really sorry have taken long time to reply you due to the weekend.

    It seems you removed the staging site, I cannot access it to show you the fixes.

    Regards,

    #597590

    Ecommerce
    Participant

    Hello, yes, we have put the site into live mode. I am sending you our current access information.

    #597593

    Ecommerce
    Participant

    We have additional issues with filter features

    Attachments:
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    #597677

    Hung Pham
    Keymaster

    Hi Ecommerce,

    Thanks for details.

    1. Translations

    I helped you to sync strings, now you can translate strings into your language.

    2. Price filter

    Could you please check how it works with some default WordPress themes like TwentyTwenty Four or WooCommerce Storefront to understand is it our theme issue or not?

    Regards,

    #597687

    Ecommerce
    Participant

    Hello,
    Thanks for adding the translation.
    – In the filter problem I mentioned, I gave the price filter as an example. None of the filters on the store page work.

    #597822

    Hung Pham
    Keymaster

    Hi Ecommerce,

    Thanks for details.

    Price filter is default WooCommerce widget, could you please check how it works with some default WordPress themes like TwentyTwenty Four or WooCommerce Storefront to understand is it our theme issue or not?

    Regards,

    #597837

    Ecommerce
    Participant

    We have put the site into live mode and need to solve the problem urgently. We kindly ask you to access our panel and support us with the solution. None of the filters such as price, brand, color etc. work on the store page.

    #597858

    Hung Pham
    Keymaster

    Hello Ecommerce,

    You can create a dev site, update theme and core plugins to the latest version and I can help you to debug issue without affecting to production site.

    Devsite – also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:

    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    If you have any questions please feel free to contact us.

    Best Regards.

    #597863

    Ecommerce
    Participant

    I know how to create a development site. I can create a development site and send you the information. But what will be the license status of the theme? In other words, should I disable the license on the development site I created in staging mode?

    #598179

    Hung Pham
    Keymaster

    Hello Ecommerce,

    Navigate to WoodMart > Theme license – https://take.ms/uZNNA, for the live site the Development domain checkbox leave empty.

    Kind Regards

    #598212

    Ecommerce
    Participant

    Can you check by testing on this site?

Viewing 16 posts - 1 through 16 (of 16 total)