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Swatch doesn’t display picture varriations when clicking anymore

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  • #509595

    TapisCaravane
    Participant

    Hello,

    I’ve encountered an issue with the swatch functionality in our product catalog. Previously, when clicking on the swatches, they used to display variation pictures, as seen here: https://prnt.sc/O0GO5M4VPgcp. However, this feature has stopped working for some reason.

    I’ve ensured that the product pictures are correctly configured for this purpose, as shown in the screenshot here: https://prnt.sc/blUg9sC6qgi8.
    They do switch correctly on the product pages but not in the catalog. I’m a bit confused on why this feature which used to work, is not working anymore. It’s possible that I may have inadvertently changed a setting that affects this functionality.

    Thank you in advance,
    Evann

    #509651

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #509655

    TapisCaravane
    Participant

    alright, i added them in extra infos, please if it comes from a plugin, atleast tell me which one it is

    Also, watchout all products don’t have pictures set, you should test with this one : https://prnt.sc/pe8KYZ-MTHcI

    #509680

    Artem Temos
    Keymaster

    Try to enable the following script to be always loaded in Theme Settings -> Performance -> JS https://gyazo.com/4e055259824b4801446700d357bd3ee5

    #509775

    TapisCaravane
    Participant

    it works, thanks ! 🙂

    #510111

    Artem Temos
    Keymaster

    You are welcome.

Viewing 6 posts - 1 through 6 (of 6 total)

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