Home Forums Basel support forum Tabs in Product Page not displayed

Tabs in Product Page not displayed

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #6853

    MassWeb
    Participant

    Hello,
    Today I updated Woocommerce plugin and tabs in product page not displayed, apparently a Redux Framework incompatibility, if I deactivate this plugin tabs now displayed.
    Can you help me?

    #6862

    Artem Temos
    Keymaster

    Hello,

    Thank you for using our theme and contacting us.

    Could you please send us your website url and admin access so we could check it?

    Thank you

    #6888

    Artem Temos
    Keymaster

    We see the problem but can’t find any error that may cause it. Please try to do the following things

    1. Disable all additional plugins excluding plugins that come with our theme (don’t turn off redux)

    2. Be sure that you didn’t customize any code. If customized please remove all changes.

    3. Check with default WordPress theme.

    Then write us about all results.

    Thank you

    #6925

    MassWeb
    Participant

    Hi!

    We have attached screenshots with the plugins required by the theme.
    As you can see, with the required plugins the tabs do not work, but if we disable the Redux plugin the tabs appear again and work well. Therefore we consider that the problem is in this plugin.
    There may be some incompatibility between the Redux plugin and the latest version of Woocommerce.

    We await your comments.

    Attachments:
    You must be logged in to view attached files.
    #6928

    MassWeb
    Participant

    attached cont.

    Attachments:
    You must be logged in to view attached files.
    #6932

    MassWeb
    Participant

    Hey guys, We already find the error! Is in Custom JS of Theme Settings… our mistake. We wanted to put an anchor text with smooth scroll to a sector of the Home Page.

    See the code:

    jQuery(function() {
    jQuery(‘a[href*=”#”]:not([href=”#”])’).click(function() {
    if (location.pathname.replace(/^\//,”) == this.pathname.replace(/^\//,”) && location.hostname == this.hostname) {
    var target = jQuery(this.hash);
    target = target.length ? target : jQuery(‘[name=’ + this.hash.slice(1) +’]’);
    if (target.length) {
    jQuery(‘html, body’).animate({
    scrollTop: target.offset().top
    }, 1000);
    return false;
    }
    }
    });
    });

    We have already deleted this code, but we need the Anchor Text. Some help?

    #6934

    Artem Temos
    Keymaster

    We are glad that you have found the solution! 🙂

Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘Tabs in Product Page not displayed’ is closed to new replies.