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Text on mobile phones

Viewing 8 posts - 31 through 38 (of 38 total)
  • Author
    Posts
  • #138832

    Bogdan Donovan
    Keymaster

    Hello,

    Could you please provide us your FTP access so we can check it?

    Thank you in advance

    #138897

    Ochuko
    Participant

    To the Born to rule online site? If so I would have to give you my login for my cPanel

    #139100

    Bogdan Donovan
    Keymaster

    Yes, to the Born to rule online site.

    #139861

    Ochuko
    Participant

    Sorry for the response, I have been quite busy. Below is the FTP Access to my site.

    #139985

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    #140735

    Ochuko
    Participant

    Unfortunately I have tried that and no improvements have been made. Maybe it is due to where I host my sites. The one that works properly is hosted on GoDaddy and the one I am trying to get to work is hosted with Namecheap.

    #140988

    Ochuko
    Participant

    No response has been given.

    #141033

    Bogdan Donovan
    Keymaster

    Hi, sorry for the late reply.

    If the following issue is appearing after you have switched to the default WordPress themes this means our theme is not causing this problem.

    Since hosting provider is the main difference between yours both equally configured sites, you need to try to contact your hosting support for the solution.

    Best Regards

Viewing 8 posts - 31 through 38 (of 38 total)