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The Linked Variations is not working for some of the products

Viewing 15 posts - 1 through 15 (of 15 total)
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  • #451583

    Bathleisure
    Participant

    Hi, I didn’t have nay trouble with the other bundles I created. Only this one for Gym Towels is having an issue. The page doesn’t load fully and the variation swatches are not there. Looks like this:

    https://bathleisure.in/shop/towels/gym-towels-for-workout-fitness-mustard/

    Says there has been a critical error, cannot figure out what though.

    • This topic was modified 1 year, 1 month ago by Bathleisure.
    • This topic was modified 1 year, 1 month ago by Artem Temos.
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    #451609

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #452928

    Bathleisure
    Participant

    Hey, any chance you guys had a look through my website? Find out what’s wrong? I’ve to enable some plugins back because I’m working on them, tell me when you get time, I will disable them again.

    • This reply was modified 1 year, 1 month ago by Bathleisure.
    • This reply was modified 1 year, 1 month ago by Bathleisure.
    #452941

    Artem Temos
    Keymaster

    Hello,

    Sure, I will be here for the next few hours to check your website while plugins are turned off.

    Kind Regards

    #452986

    Bathleisure
    Participant

    So all the plugins have been disabled, except woocommerce, hostinger, elementor, woodmart core and wpformslite. Next steps?

    #452994

    Artem Temos
    Keymaster

    We need your admin access also to be able to check the configuration.

    Thank you

    #452999

    Bathleisure
    Participant

    Here:

    #453003

    Artem Temos
    Keymaster

    You need to select the “Color” attribute for this product. https://bathleisure.in/shop/towels/gym-towels-for-workout-fitness-black/
    We will also fix this error in our next theme update.

    Kind Regards

    #453013

    Bathleisure
    Participant

    Thanks! It worked. Can you also help me with the navigation in sidebar, they’re are kind of crisscrossed? I don’t know what’s the word, like on clicking Robes, you land up on Mats, on clicking Mats it leads to Towels.

    #453262

    Artem Temos
    Keymaster

    Hello,

    You need to add to correct links in Dashboard -> Appearance -> Menus. For example, you have a link with the title Matts but it is actually a Towels category. Check this screenshot https://gyazo.com/b30e49070b3b66dc22960f1761b86905

    Kind Regards

    #453396

    Bathleisure
    Participant

    Hello again. Thanks for helping out with the categories linking. One more thing, I’ve updated the Header banner content on the top of the page but it’s not displaying on the website. Are there any other steps I’ve to take to get it to work?

    #453424

    Artem Temos
    Keymaster

    Hello,

    As we can see, the header banner is currently displayed on your website https://gyazo.com/ce94460d0c3638e905da9a08f24dacd5
    Could you please clarify what is wrong with it?

    Kind Regards

    #453431

    Bathleisure
    Participant

    Listen the buttons and the icons of my whole website are gone, like it displays fine in one browser and in the other they’re totally gone. Also, I turned off the Shipping Bar but it keeps showing in some product pages.

    • This reply was modified 1 year, 1 month ago by Bathleisure.
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    #453432

    Bathleisure
    Participant

    Here’s a vid of the website being run in edge

    #453563

    Artem Temos
    Keymaster

    Hello,

    Try to resave Theme Settings and clear the cache in your caching plugin. Then test how it works.

    Kind Regards

Viewing 15 posts - 1 through 15 (of 15 total)