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The product photo gallery does not receive url parameters to change the gallery

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  • #475547

    Jonatas
    Participant

    The product photo gallery does not receive url parameters to change the gallery photo.
    Product with 2 color variations when I click on a color on the store page that is not the main color, when I open the product the photo gallery does not pull the photos of this variation

    • This topic was modified 10 months, 2 weeks ago by Jonatas.
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    #475577

    Hello,

    I have visited your site and clicked on the black (preto). The photo gallery shows the photos of this variation black.
    Screenshot for clarification:
    https://ibb.co/nPVQ6sM

    Best Regards.

    #475644

    Jonatas
    Participant

    Watch the video below, you will understand what I’m talking about.

    https://www.loom.com/share/d5d615046d2942d0aa9581b54d55d938?sid=def4f152-46c6-4988-9d91-c651da8b4339

    #475797

    Hello,

    Try to add the following PHP code snippet to the child theme functions.php file to fix this

    add_action( 'woodmart_variation_attributes_on_grid', function ( $count ) {
    	global $product;
    
    	return count( $product->get_variation_attributes() );
    });

    Kind Regards

    #475928

    Jonatas
    Participant

    Hello,
    I added the PHP code snippet to the child theme’s functions.php file, but it didn’t work

    #476018

    Hello,

    Your issue has been solved. I have applied patch number 476009 on your site and will solve this issue in the next theme update.

    Please check your site now after removing the browser cache.

    Best Regards.

    #476102

    Jonatas
    Participant

    Solved, thank you

    #476110

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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