The setting for “Disabled swatch style” does not work

The setting for “Disabled swatch style” does not work. I set the settings to a crossed out image of the missing product, but this option is not displayed in the store.

How to fix it?

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Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

Disabling plugins did not work

Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hello.
So you can change all the necessary settings and disable plugins if necessary.

I noticed another mistake with the theme on the site.
When you click on the button with the thumbnail of the product, there is a constant process of searching for the image of the corresponding product, which does not complete…
Could you check this on the website as well?
Thank you!

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Hello,

Please, send us your FTP access so we can check what is wrong there.

Kind Regards

i sent…

Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.

.website-wrapper [class*="wd-swatches"].wd-dis-style-2 .wd-swatch:before {
    z-index: 1;
}

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