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The submenu in the header hides when I put a mouse pointer on it.
- This topic has 10 replies, 2 voices, and was last updated 3 years ago by Elise Noromit.
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AuthorPosts
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March 7, 2021 at 12:38 pm #271602
Djapa89ParticipantCheck the “about us” tab in the header, it has a submenu that won’t stand open when I hover the mouse over it.
March 7, 2021 at 7:13 pm #271656
Elise NoromitMemberHello,
Please try to set the click event in the menu item of the menu in Appearance > Menu, please read this instruction to get what I mean: https://xtemos.com/docs/woodmart/create-menu-2/
If you have any questions please feel free to contact us.
Best Regards
March 7, 2021 at 10:26 pm #271693
Djapa89ParticipantSo the menu can’t be open on hover but it has to be on click?
Thanks for the help, woodmart is a really great theme and your support is great, i am very satisfied.March 8, 2021 at 12:14 pm #271827
Elise NoromitMemberWe are always happy to help you, write to us when you have any difficulties or issues with our theme.
We would be grateful for 5 stars rate on http://themeforest.net/downloads in case you are satisfied with our theme and customer service
Thank you in advance
March 8, 2021 at 12:23 pm #271831
Djapa89ParticipantI already did give you 5 stars and done some survey. Tell me, the menu can’t be open on hover but it has to be on click? Why is that?
March 8, 2021 at 5:51 pm #271927
Elise NoromitMemberHello,
Thank you for your review.
The menu can open both on hover and on click.
I am checking your mega menu item and I see sometimes it opens on hover properly, sometimes it does not, please provide your site admin access to the private area I will check to detect exactly.
Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.
Best Regards
March 8, 2021 at 6:59 pm #271949
Djapa89ParticipantHere you are, it is same like in message above.
March 8, 2021 at 11:05 pm #271975
Djapa89ParticipantCheck “about us” tab in menu. It doesn’t work on hover.
March 9, 2021 at 9:12 am #272055
Elise NoromitMemberHello,
I have double-checked with our dev team and see that the problem is caused by the height of the HTML block in the bottom row that overlay the middle row: https://prnt.sc/10grydy and https://gyazo.com/5616a50a01c004bc285a1b2ba8f07ce1
You need either reduce the height of the HTML block in increase the height of the bottom row. Alternatively, you can add this custom CSS to the Theme Settings > Custom CSS > Global.
.whb-header-bottom { overflow: hidden; }
If you remove the icons from the bottom row, remove the custom CSS as well.
Best Regards
March 9, 2021 at 10:54 am #272091
Djapa89ParticipantThanks a lot.
March 9, 2021 at 11:19 am #272102
Elise NoromitMemberYou are welcome! If you have any questions please feel free to contact us.
Best Regards
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