Home Forums WoodMart – Premium Template The submenu in the header hides when I put a mouse pointer on it.

This topic contains 10 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 month, 1 week ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #271602

    Djapa89
    Customer

    Check the “about us” tab in the header, it has a submenu that won’t stand open when I hover the mouse over it.

    Private Content Hidden
    #271656

    Hello,

    Please try to set the click event in the menu item of the menu in Appearance > Menu, please read this instruction to get what I mean: https://xtemos.com/docs/woodmart/create-menu-2/

    If you have any questions please feel free to contact us.

    Best Regards

    #271693

    Djapa89
    Customer

    So the menu can’t be open on hover but it has to be on click?
    Thanks for the help, woodmart is a really great theme and your support is great, i am very satisfied.

    #271827

    We are always happy to help you, write to us when you have any difficulties or issues with our theme.

    We would be grateful for 5 stars rate on http://themeforest.net/downloads in case you are satisfied with our theme and customer service

    Thank you in advance

    #271831

    Djapa89
    Customer

    I already did give you 5 stars and done some survey. Tell me, the menu can’t be open on hover but it has to be on click? Why is that?

    #271927

    Hello,

    Thank you for your review.

    The menu can open both on hover and on click.

    I am checking your mega menu item and I see sometimes it opens on hover properly, sometimes it does not, please provide your site admin access to the private area I will check to detect exactly.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    #271949

    Djapa89
    Customer

    Here you are, it is same like in message above.

    Private Content Hidden
    #271975

    Djapa89
    Customer

    Check “about us” tab in menu. It doesn’t work on hover.

    #272055

    Hello,

    I have double-checked with our dev team and see that the problem is caused by the height of the HTML block in the bottom row that overlay the middle row: https://prnt.sc/10grydy and https://gyazo.com/5616a50a01c004bc285a1b2ba8f07ce1

    You need either reduce the height of the HTML block in increase the height of the bottom row. Alternatively, you can add this custom CSS to the Theme Settings > Custom CSS > Global.

    .whb-header-bottom {
    	overflow: hidden;
    }

    If you remove the icons from the bottom row, remove the custom CSS as well.

    Best Regards

    #272091

    Djapa89
    Customer

    Thanks a lot.

    #272102

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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