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Theme Color Picker not loading

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  • #328259

    Ary
    Participant

    When i open theme options to change layout colors, the color picker does not load.
    At console i got the following message: Uncaught TypeError: (intermediate value).setHSpace is not a function
    Uncaught TypeError: (intermediate value).setHSpace is not a function
    at x.<computed>.<computed>._create (iris.min.js?ver=1.0.7:formatted:192)
    at x.<computed>.<computed>.x.isFunction.r.<computed> [as _create] (core.min.js?ver=1.12.1:116)
    at x.<computed>.<computed>.o (core.min.js?ver=1.12.1:116)
    at x.<computed>.<computed>._create (wp-color-picker-alpha.js?ver=6.1.5:117)
    at x.<computed>.<computed>.x.isFunction.r.<computed> [as _create] (core.min.js?ver=1.12.1:116)
    at x.<computed>.<computed>._createWidget (core.min.js?ver=1.12.1:116)
    at new x.<computed>.<computed> (core.min.js?ver=1.12.1:116)
    at HTMLInputElement.<anonymous> (core.min.js?ver=1.12.1:116)
    at Function.each (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.8.1:2)
    at s.fn.init.each (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.8.1:2)
    Uncaught ReferenceError: setHSpace is not defined
    at <anonymous>:1:1

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    #328306

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please update the site till the recent version: 6.1.5

    Please follow this manual: https://xtemos.com/docs/woodmart/update-theme-2/

    We cannot check or fix any problem on local, please consider the possibility to move your site to a staging platform online.

    Best Regards

    #328314

    Ary
    Participant

    Hi, sorry for the local part.
    I just found what is wrong.
    The thing is that your theme conflicts with Dokan Pro.
    When i disabled Dokan Pro the color picker works just fine.
    Can you tell me if there is any workaround?
    By the way, the theme is up to date.

    #328404

    Hello,

    Our theme is compatible with Dokan Pro, we have tested once more and we do not see any problems.

    Please create a clone of your site and move it to the staging platform. Then insert the staging site credentials into the Private content block below the text message, we will check deeper.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)